Job Description

As our SmileMakers Merchandise Coordinator, you will be responsible for supporting all Merchandise Department initiatives and maintaining accurate product data.

This position takes place on-site in Spartanburg, South Carolina.

Detailed Description

Principal Duties and Responsibilities

Essential Functions

Support and adhere to SmileMakers’ Vision and Values Statement

Maintain accurate product information in SmileMakers US and Canadian databases

Perform product uploads as needed for new items

Update the system with price changes and promotional discounts

Maintain Change Sheets to implement all product related database, website and catalog changes

Work with Merchandisers to ensure accuracy and timely set up of new products

Update the system database with pricing, item codes, sales restrictions, country of origin and vendor information for all new products

Measure, label and organize all new product samples before passing along to Creative Dept. for photography

Develop effective sales copy through accurate product descriptions key word set-up

Run market sales reports to assist in catalog pagination process

Execute and evaluate Merchandise and Purchasing reports as needed for research

Help Merchandisers evaluate competitor pricing

Proof all new catalogs to ensure accuracy of product pricing, codes, descriptions and images are accurate

Address product and database related questions from other departments in a timely manner

Monitor the website on a regular basis and work with Web Team to ensure that all product information is accurate

Help resolve product quality issues

Proof email promotions and notify Market Managers of corrections

Prepare new product samples for Customer Service Kickoff Meetings

Review daily Backorder Report and suggest replacement products for customers

Abide by all policies and procedures of SmileMakers and Oriental Trading Company

Maintain regular and predictable attendance

Must be able to attend face to face meetings on short or little advance notice

Work requires in-person collaboration among colleagues and contractors

Marginal Functions

Perform other related duties and projects as assigned

Here’s what you need to join the fun:

Knowledge, Skills, and Abilities

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to communicate effectively with employees of organization
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume
Ability to apply concepts of algebra and geometry
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to deal with problems involving several concrete variables in standardized situations
Must have strong computer skills
Must be proficient in all Microsoft Office software applications including Excel, Access, Word, Outlook and numerous Internet browsers

Education

One year certificate from college or technical school preferred

Experience

3-6 months related experience or equivalent combination of education and experience

Other Qualifications

Regularly required to sit; use hands to finger, handle, or feel and reach with hands and arms
The employee is frequently required to talk or hear
The employee is occasionally required to stand and walk
Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus

Join us at SmileMakers, part of the Oriental Trading family of brands, where fun means business!

SmileMakers (www.smilemakers.com) is the premier provider of patient giveaways and practice promotion products for the dental and medical markets. Founded in 1977, SmileMakers mission is to make smiles happen! In 2013, SmileMakers was purchased by Oriental Trading Company, the nation's largest direct retailer of value-priced party supplies, arts and crafts, school supplies, toys and novelties. With a corporate vision to “Make Life More Fun,” Oriental Trading (a Berkshire Hathaway company) spreads joy and smiles to millions each year through a robust family of brands; Oriental Trading, Fun Express, MindWare, SmileMakers, Morris Costumes and halloweenexpress.com.

EOE

About Oriental Trading Company, A Berkshire Hathaway Company

Oriental Trading Company has one simple mission: to make life more fun. For individuals, nonprofits, churches and schools, we provide countless reasons to share smiles while making all of life's moments more special.

With more than 40,000 unique products, we're the nation's largest direct retailer of value-priced party supplies, toys and crafts as well as a leading provider of fundraising products. Headquartered in Omaha, Nebraska, Oriental Trading has continued its long-standing commitment to excellent customer service, even being recognized by Foresee as one of the Top 20 Internet Retailers based on customer satisfaction. Additionally, Oriental Trading has been rated one of the Top 100 Online Retailers by Internet Retailer.

Our history with fun is one that spans for the better part of the last century. Founded in 1932, we became a major supplier of novelties to the U.S. carnival trade in the 1950s before expanding in the succeeding decades through catalogs, direct marketing and eventually the internet in 1999.

In 2012, Warren Buffett's Berkshire Hathaway saw tremendous value and growth opportunity in Oriental Trading and made the decision to purchase our company. Shortly after, Oriental Trading acquired two companies that aligned with our mission: MindWare, a manufacturer, wholesaler and direct retailer of “brainy toys for kids of all ages,” and SmileMakers, a leading brand specializing in patient giveaways and promotion products for dental and healthcare markets. To better meet the needs of our customers, Oriental Trading created several new brands in 2017; Marry Me, Fun365, and CustomFun365.

For over 85 years, we've helped friends and families around the world spark imaginations and celebrate special moments. Spreading fun one smile at a time? That's our specialty!

Ready to Make Your Career More Fun? Learn more at MyOTCCareer.com.

Industry

Retail & Ecommerce

Company Size

1,001-5,000 employees

Headquarters

Omaha, Nebraska

Year Founded

1932

Website

orientaltrading.com

Social Media

SM Merchandise Coordinator