Job Description: • Overall 3 – 6 years’ Experience in Server Management Administration (Linux). • Experience in Server (physical/VM) installation, maintenance & decommissioning. • Profound Linux OS operations experience. • Knowledge in hypervisor operations (XEN and VMware). • To have good knowledge in LVM, DNS, LDAP and IPTables. • To have good troubleshooting skills in server down situation. • Knowledge in physical server management. • Additionally, associate level knowledge in at least one public cloud landscape (AWS, Azure, GCP). • Basic knowledge in automation tools and (e.g. chef) and scripting (e.g. bash, Perl) • Additionally, knowledge/experience in using GitHub and Jira would be beneficial. • Any experience in monitoring with Prometheus on docker setup and/or ELK stack would be beneficial (not mandatory) • Any knowledge for central infrastructure services is recommended and highly beneficial (Security Groups/RPM/Rsync/Mail/Active Directory/Chef automation/Nagios/repository management/Monitoring) • Able to provide knowledge transfer from certain technology areas towards 2nd level technical support. Roles & Responsibilities: • Deliver 3rd level technical support in compliance with customer SLAs • Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ITIL processes • Server installation, maintenance, monitoring, decommission and special configurations beyond automated tasks • Storage Operations based on netapp-nfs • Package/repository management and OS image maintenance • Patch Management using BladeLogic Automation • Server related Monitoring/Alert configuration and rollouts • Performance tests and analysis • Root Cause Analysis for customer incidents • Service/Task documentation, testing, quality management and knowledge transfer • assist 2nd level technical support in complex tasks • willingness to participate in an OnCall setup which may include weekends or public holidays if required by the project That is what makes us special: • Team-oriented corporate culture, collaboration as equals and steady knowledge transfer • Active participation in shaping your future • Individually tailored mentoring program • Sustainable career support with our career model and individual development programs • International project opportunities and networks
Get empowered by NTT DATA Business Solutions!
NTT DATA Business Solutions is a fast-growing international IT company and one of the world’s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.
We Transform. SAP® Solutions into Value
We understand the business of our clients and know what it takes to transform it into the future. At NTT DATA Business Solutions, we drive innovation – from advisory and implementation to managed services and beyond. With SAP at our core and a powerful ecosystem of partners, we continuously improve solutions and technology to make them work for companies – and for their people.
With operations in more than 30 countries, we have enabled thousands of companies become more efficient and effective during the last three decades. Our more than 16,700 experts around the world will also accompany you on your journey toward a truly intelligent enterprise – wherever you want to start!
