Job Description
Next Job Abroad is excited to offer a rewarding opportunity for a Slovenian Speaking Customer Support Agent to join our dynamic team in the sunny paradise of Greece. This role is ideal for individuals looking to enhance their career while enjoying the beautiful Mediterranean lifestyle, with fully paid relocation assistance provided to facilitate your move.
As a Customer Support Agent, you will be responsible for delivering exceptional service to our Slovenian-speaking customers. Your role will be pivotal in ensuring their questions and concerns are addressed promptly, thus enhancing their overall experience with our gaming platform.
Key Responsibilities
- Provide outstanding customer support through live chat, email, and phone for our Slovenian-speaking clients.
- Handle customer inquiries, resolve issues, and manage complaints with professionalism and empathy.
- Assist customers in utilizing our gaming services effectively, contributing to their satisfaction.
- Collaborate with team members to achieve service goals and uphold the highest quality standards.
- Accurately document customer interactions within our systems for effective follow-up.
- Participate in ongoing training to deepen your understanding of our products and services.
Requirements
- Fluency in Slovenian and good command of English; additional languages are a bonus.
- Prior experience in customer service or a related field is highly preferred.
- Excellent communication skills with a strong commitment to customer satisfaction.
- Ability to thrive in a fast-paced environment while maintaining high service quality.
- Experience with customer support software and CRM systems is beneficial.
- Willingness to relocate to Greece and embrace the local culture.
- A keen interest in gaming and familiarity with the iGaming industry will be considered an advantage.
Benefits
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
- Professional growth & development opportunities.
- Career growth opportunities in a renowned global company.
- International & diverse work environment.
- Competitive performance bonuses
- Monthly salary range from € 1500 ~ € 1750
- 14 monthly salaries per year
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Referral Program: Bring your friends and receive great bonuses!
- Free Greek language courses.
- Work for a Great Place to Work-Certified Company.
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most affordable and beautiful locations in Europe!
