Job Description

Mercier Consultancy is excited to announce an opening for a Slovak-Speaking Customer Support Representative for Dyson, with the opportunity to work from home in Greece! In this dynamic role, you will be the primary point of contact for Slovak-speaking customers, providing them with outstanding support regarding Dyson’s innovative products and services.

This is an excellent opportunity for individuals who are passionate about customer service and technology. If you thrive in a remote working environment and enjoy helping customers with their inquiries, we encourage you to apply!

Responsibilities

• Deliver exceptional customer support in Slovak via phone, email, and chat
• Assist customers with questions about Dyson products, troubleshooting, and service requests
• Document customer interactions accurately in our support system
• Collaborate with internal teams to resolve customer issues efficiently
• Provide product knowledge and guide customers on how to maximize their Dyson products
• Gather customer feedback to help improve our services and products
• Participate in training sessions to stay updated on Dyson’s latest innovations

Requirements

• A high level of Slovak, and a high level of English, both written and verbal, is required. Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.
• Ability to multitask and manage inquiries in a fast-paced environment
• Comfort with remote working tools and technologies

Benefits

• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...