• Handles floor repair and proper preventative maintenance of all EGDs, including cleaning, overhauls, etc., in accordance with gaming regulations.
• Handles the initial setup and checkout of new EGDs.
• Assists Management in the breakdown, relocation and setup of EGDs and stands of relocated EGDs.
• Assists Slot Floor people in verifying jackpots as needed when system is down (manual mode).
• Assists in ensuring EGD integrity when jackpots occur and at other times requested by Operations management.
• Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and regulations, as well as property internal controls, policies and procedures.
• Brings disputes and unusual guest activities to the attention of the shift manager.
• Promotes positive guest relations through prompt, courteous and efficient service.
• Possess knowledge of moving mechanical parts, EGDs, electronics and electrical functions.
• Instructs Gaming Technicians and Apprentice Gaming Technicians on the technical aspects of gaming device repair.
• Performs immediate, periodic and overhaul maintenance on EGDs, equipment, hardware and peripheral attachments.
• Identifies and isolates electronic faults at board level.
• Assists floor personnel upon demand from time to time in guest service and disputes.
• Demonstrates proficiency in the use of test metering devices as well as use of all EGD test and troubleshooting equipment.
• Performs maintenance and repair functions to electrical/electronic faults on EGDs up to the printed circuit board level.
• Researches and diagnoses EGD malfunctions.
• Performs repairs and preventative maintenance of gaming systems (progressive systems and accounting systems)
• Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS
• High school diploma or GED required.
• At least one year slot technical experience required.
• Electronics degree preferred.
• Must be able to frequently lift and/or move up to 100 pounds.
• Must be at least 21 years of age.
Red Hawk Resort + Casino brings an exhilarating experience to a breath-taking location. Owned by the Shingle Springs Band of Miwok Indians, Red Hawk Casino blends Vegas-style thrills with the natural beauty of Northern California. Home to those who play with passion, Red Hawk Casino offers over 2,300 exciting slots, progressive jackpots, 75 table games, premier high–limit area, an entirely non-smoking lower level, shopping and retail and childcare facilities.
Red Hawk is home to six distinctive dining options to suit anyone’s taste. Our restaurants feature a variety of cuisines ranging from a traditional steakhouse to Asian, casual dining or buffet.
Red Hawk boasts magnificent views and a natural setting that inspires true gamblers. Located on a beautiful mountain top less than 20 minutes east of Sacramento on Highway 50, Red Hawk is the gamblers oasis. You’ll discover a place that inspires and excites. A 3,000 space parking facility adds convenience to your experience, or treat yourself to curbside valet – it's complimentary!
Shingle Springs Band of Miwok Indians
As stewards of the land, it is the Shingle Springs Band of Miwok Indians’ vision that Red Hawk Casino be created to honor the past and celebrate the future. The casino’s architecture will is in harmony with tradition, nature and our surroundings. The Red Hawk Casino delivers significant economic benefits to the local community of El Dorado County.
