• Processes jackpot wins and notifies the Shift Supervisor as needed.
• Supervises necessary authorization (request for jackpot) and pay out of hand-paid jackpots in accordance with policy.
• Ensures that slot machines are filled with ticket paper, so as to keep machines in constant operation.
• Services minor machine and printer malfunctions.
• Notifies slot supervisors, Shift Managers, or slot mechanics of guest needs and requests, follows up to ensure positive guest relations.
• Assists in maintaining slot floor security by notifying department heads of any suspicious activity.
• Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as the property’s internal controls, policies and procedures.
• Promotes departmental and property-wide promotions with all guests.
• Promotes positive guest relations through prompt, courteous and efficient service.
• Maintains the cleanliness of the slot floor by clearing empty cups and glasses, replacing dirty ashtrays, wiping down machines and pushing in slot chairs.
• Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS
• High school diploma or GED preferred.
• No slot floor experience necessary.
• Must be able to routinely lift or move up to 25 pounds.
• Must be at least 21 years of age.
Red Hawk Resort + Casino brings an exhilarating experience to a breath-taking location. Owned by the Shingle Springs Band of Miwok Indians, Red Hawk Casino blends Vegas-style thrills with the natural beauty of Northern California. Home to those who play with passion, Red Hawk Casino offers over 2,300 exciting slots, progressive jackpots, 75 table games, premier high–limit area, an entirely non-smoking lower level, shopping and retail and childcare facilities.
Red Hawk is home to six distinctive dining options to suit anyone’s taste. Our restaurants feature a variety of cuisines ranging from a traditional steakhouse to Asian, casual dining or buffet.
Red Hawk boasts magnificent views and a natural setting that inspires true gamblers. Located on a beautiful mountain top less than 20 minutes east of Sacramento on Highway 50, Red Hawk is the gamblers oasis. You’ll discover a place that inspires and excites. A 3,000 space parking facility adds convenience to your experience, or treat yourself to curbside valet – it's complimentary!
Shingle Springs Band of Miwok Indians
As stewards of the land, it is the Shingle Springs Band of Miwok Indians’ vision that Red Hawk Casino be created to honor the past and celebrate the future. The casino’s architecture will is in harmony with tradition, nature and our surroundings. The Red Hawk Casino delivers significant economic benefits to the local community of El Dorado County.
