Job Description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose,

providing people with possibilities and places to have fun. Our Mission, Vision & Values

represent a unifying and inspiring way forward, and all Team Members are expected to

uphold them.

• Our Mission: “Create the Extraordinary”

• Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

• Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Responsible for enhancing the guests’ experience and optimum machine performance through proper systematic maintenance/cleaning of the slot machines.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Interact with casino guests in a positive, courteous manner as opportunities arise

• Safeguard company assets within the slot Department

• Organize systematic maintenance program for all slot machines

• Conduct routine maintenance on all slot machines

• Complete and provide maintenance records for all slot machines

• Routinely file and maintain slot machine history records

• Remain educated in all aspects of slot repair for current and new equipment

• Install, convert, and modify machines and related equipment

• Trouble-shoot and repair Slot machines

• Report any irregularities, suspicious acts, or unusual persons observed on property

• Drive a full-size pickup truck and/or full-size flatbed truck as needed

• Exemplify our core values, family style service, our mission and vision

• Exemplify our DEI (diversity, equity, inclusion) culture

• Performs other job-related duties as assigned

WHAT YOU WILL NEED

• Excellent communication skills
• Must have knowledge of electronic and slot equipment
• Must be able to understand and comply with all Company and departmental rules and regulations, policies and procedures
• Ability to read, write, and communicate verbally in English
• Ability to perform complex tasks to include reading, writing and math
• Must be able to follow instructions
• Skill in establishing and maintaining positive and effective working relationships with staff and guests
• Ability to distinguish numbers, letters, and symbols
• High School diploma or equivalent

ADDITIONAL REQUIREMENTS

• Work is performed on the casino floor or in a shop area

• Work may be performed in areas that are unusually hot, cold, noisy, smoky, dimly lit or brightly illuminated

• May work with solvents/oils, electrical, mechanical, and pneumatic devices, and computer equipment

• May be exposed to fumes/odors, dirt and dust

• Constant contact with staff and guests

• Requires mobility to include occasional sitting, crawling, climbing, balancing; frequent, walking, reaching overhead from floor to 6ft., pushing/pulling, lifting/carrying over 100 lbs., standing, bending over, crouching, kneeling, repetitive use of both hands with light and firm grasping and finger dexterity

• Must be able to move equipment weighing up to 250 lbs. with the use of a mechanical lift

• Use of power tools and electronic equipment

• Use of radio, calculator, computer, and telephone

• Normal vision range and absence of color blindness

• Tolerance of or use of cleaning/lubricating chemicals

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.