Job Description

Job Summary:

Works directly with the Slot Performance Team to install, maintain, and repair all Casino-related equipment.

Available Shift

• Swing Shift: 2:00PM-10:30PM

Supervisory Responsibilities:

• No Supervisory Responsibilities

Duties/Responsibilities:

• Performs maintenance and repair of slot machines, slot machine parts, and other gaming related equipment
• Responsible for installation, movement, and removal of gaming related equipment
• Perform all types of diagnostics and repairs to correct mechanical, electrical, and electronic failures to the board level. Read and identify components within schematics.
• Operate hand tools, electrical test equipment, and other equipment as needed.
• Perform slot machine RAM clears/key chip and set-up of options as needed.
• Respond to repair and troubleshooting requests from slot operations and other departments
• Communicates and coordinates activities with various departments, state agencies, and vendors.
• Maintains a constant awareness of services, promotions, and events offered by Rivers Casino Portsmouth and informs guests
• Maintain knowledge of and ensure full compliance of state or internal regulations
• Maintains proper gaming logs in order to comply with state or internal regulations
• Ensures the safety and security of all guests and team members
• Ability to work flexible shifts and days of the week, including holidays.
• All other duties as assigned

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills.
• Proactive and independent with the ability to take initiative.
• Ability to communicate in English verbally and in written format with Team members and guests
• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions and decimals
• Ability to successfully fulfill the pre-employment process
• A thorough knowledge of repair and maintenance procedures, slot machine installation, table games equipment repair, and maintenance.
• A thorough knowledge of casino management systems
• Ability to consistently work with hand tools and electrical equipment.
• Ability to operate a personal computer system.
• The ability to maintain discretion in handling confidential information.
• The ability to interpret and follow instructions from technical manuals.

Minimum Education and Experience Requirements:

• Must be 21 years of age or older
• High school diploma or equivalent
• 1-2 years of experience in maintenance or repair experience

Certifications, Licenses, and/or Registrations:

• Gaming license/registration as required by the Virginia Lottery.

Physical Requirements:

• Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust
• Ability to lift, carry, push, pull or move objects up to 25 pounds on a regular basis and up to 50 pounds occasionally, with assistance.
• Ability to use hands to handle or feel objects, tools, or controls, and reach with hands and arms.
• Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust