The Slot PM Tech is responsible for the cleanliness, preventative maintenance, and minor repair of all slot equipment. This role supports the Slot Performance team by assisting with machine setup, relocation, and basic troubleshooting. The Slot PM Tech ensures a safe, secure, and guest‑focused slot floor environment while maintaining compliance with all gaming regulations and internal controls. This position consistently delivers Family‑Style Service and contributes to a positive, energetic guest experience.
Demonstrates superior customer service through Family‑Style Service behaviors, maintaining a positive, friendly, and helpful demeanor.
Greets guests warmly, anticipates needs, provides fast and flawless service, and uses Service Recovery when needed.
Promotes Caesars Rewards, assists with registration, and celebrates guest wins.
Serves as verifier for jackpot payout and credit‑owed procedures.
Responsible for cleanliness of gaming equipment and performing minor repairs and maintenance.
Performs preventative maintenance on slot equipment as an entry‑level technical function.
Performs minor repairs as directed, including labeling and bundling slot cables.
Assists with initial setup and checkout of new slot machines.
Assists with breaking down, relocating, and setting up slot machines and stands.
Notifies Slot Performance Supervisor and/or Slot Performance Manager of pertinent issues.
Maintains slot floor security by reporting suspicious activity.
Maintains working knowledge of all applicable gaming laws and company internal controls.
Participates in special projects by interpreting gaming documents and gathering necessary materials.
Maintains working knowledge of all games to perform repairs and preventative maintenance.
Must be 21 years of age or older upon employment.
High school diploma or GED.
One to two years of slot maintenance, slot floor experience, or related technical experience and training.
Electronics experience and/or degree preferred.
Minimum one year slot maintenance experience preferred.
Ability to work in a smoke‑filled environment and sit or stand for prolonged periods.
Must be able to obtain and maintain the appropriate license through the Virginia Lottery Gaming Commission.
Ability to lift, move, and maneuver equipment as required for slot machine maintenance.
Ability to communicate clearly and professionally.
Ability to work in areas with varying noise, temperature, illumination, vibration, and air quality.
Ability to respond calmly and make sound decisions when required.
Ability to listen and respond to visual and auditory cues.
WAGE: $18.00 an hour
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate.
Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.
Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
