Job Description

Provide general maintenance and repairs to all slot machines and related gaming equipment. Perform their duties in accordance with the established policies and proceduresin the pursuit of the company goals and philosophy.

• Safeguard the company’s assets and the customers' safety in their assigned areas.
• Ensure that all necessary precautions are taken to maintain company safety standards.
• Repair of slots and gaming related equipment.
• Perform general maintenance as assigned or in accordance with existing procedures.
• Installation, movement, denomination, and game change of slot machines as directed by management.
• Perform predetermined tests and checks on specific machines to establish causes for identified problems as reported by management or slot floor personnel, i.e. excessive hopper fills, etc.
• Perform all duties in accordance with state gaming regulations
• Support and maintain Horseshoe courtesy guidelines.
• Promote outstanding guest relations.
• Perform all other assigned duties.

• High school diploma or general education degree (GED)
• Technical background in repair
• Knowledge of slots and related gaming equipment preferred
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to work in a drug free environment and pass a chemical dependency test as required
• Ability to obtain the appropriate work authorization per gaming regulations

Horseshoe Casino is the premier casino of the Mid-South. Horseshoe has been #1 since day one. We know what gamblers want. The casino boast over 1300 slot and video poker machines and largest table games area in the South. We have a 25-table World Series of Poker themed poker room featuring the WSOP lounge. Make a bet on your favorite team in The Book. We are the home of Bluesville, a beautiful 1400 seat music venue featuring headline entertainment in an intimate setting. The Horseshoe Tunica Hotel features a 14-floor tower with over 500 luxuriously appointed rooms featuring world-class customer service and amenities including: Jack Binion's Steak which offers contemporary as well as classic fine dining offerings and a wine bar, the all you can imagine Village Square Buffet featuring fare from all over the world and highlighting Southern specialties and desserts, and the area's only Starbucks. Horseshoe Tunica is a throwback to gaming’s golden age. Here you’ll find everything a real gambler wants, and more.