Assists in monitoring operation of slot machines and participates in the payout of manual jackpots.
Supervise Slot attendants
Trouble-shoots issues with the sports wagering kiosks, such as ticket jams
Promotes positive guest relations by having knowledge of all amenities, events and promotions throughout property.
Knows the company’s internal controls, policy and procedures.
Assists Slot Shift Manager on daily basis.
Protects Company assets.
Ensures compliance with Title 31, to include Multiple Transaction Logs, Currency Transaction Reports, Suspicious Activity Reports W2G’s, etc.
Assists in training employees and enforcing all federal, state, and local regulations.
Utilize casino management system computer functions i.e. making Reward cards, point redemption and issuing complimentaries.
Must have ability to meet tasks and responsibilities as assigned by the Marine and/or Security departments during times of emergency or otherwise as required.
Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.
Other Job Functions:
Performs miscellaneous duties as assigned.
Job Qualifications:
Experience Required: Two years in the slot industry.
Education Required: High school diploma or equivalent.
Skills, Knowledge and/or Abilities Required: Complete knowledge of all gaming regulations; Good communication skills and ability to interact with people on a professional level; Ability to carry out directions.
