HOW YOU WILL CREATE THE EXTRAORDINARY
Serves as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation, and open communication.
Establishes self as a highly credible leader with the highest levels of integrity, and always acts in the best interests of the property and the company.
Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations.
Ensures that team members clearly understand and are held accountable for their performance expectations.
Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained.
ADDITIONAL REQUIREMENTS
Listens, evaluates, and responds to all guest complaints and inquiries and exercises good judgment in resolving the same.
Verifies and ensures payouts of large jackpots are handled accurately and timely.
Compiles and analyzes data on slot service and performance to make strategic recommendations to management to improve department operations and optimize slot machine performance and revenue through replacement of existing products, relocation of an existing product or addition of new product.
Review the mix of revenue share games to identify and implement optimal selection and cost reduction opportunities.
WHAT YOU WILL NEED
Must be 21 years of age or older
College degree preferred with five (5) years of progressively more challenging leadership roles in casino operations or similar roles.
Ability to understand and analyze Budget & P&L statements. Proven time management and critical thinking skills are required. Must possess excellent guest and employee relations skills.
Thorough and complete knowledge of all internal controls, Virginia Lottery Gaming Laws and rules, company regulations, and policies, including Currency Transaction Reporting laws. (MTL/CTR/W2G),MICROS and regulations.
Must work in a smoke-filled environment and able to sit and stand for prolonged periods.
Must be able to obtain and maintain the appropriate license through the Virginia Lottery.
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate.
Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.
Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
