Job Description

Benefits of Working at Nisqually Red Wind Casino Include

• FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
• FREE Short-Term Disability, Life and Accident Insurance
• FREE Meal during shift
• FREE gaming license renewals
• FREE uniform dry cleaning services
• $1 per hour shift differential
• Paid Time Off & Paid Holidays
• Floating holidays
• 401(K) Retirement Program (match up to 4%)
• Tuition Reimbursement
• Health & Wellbeing Reimbursement
• Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
• Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
• Flex spending and Dependent care spending
• Career advancement opportunities
• Periodic Team Member contests and giveaways
• Team Member dining and gift shop discounts

POSITION OBJECTIVE: Assists with daily operations of the department. Responsible for ensuring excellent guest service and value to our guests.

Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities

Our Vision: Creating incredible experiences.

Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork

Assumes authority of Slot gaming areas in the absence of the Slot Station Supervisor. Assists Slot Station Supervisor in daily operation of department. Performs supervisory and administrative/operational duties. Oversees day-to-day operations of Slot gaming area.

Requirements

QUALIFICATIONS:

Required skills and knowledge:

• High school diploma or GED certificate.
• Basic math skills.
• Must complete Title 31 requirements.
• Minimum of one (1) year as a Slot attendant.
• Excellent guest service skills.
• Knowledge of rules and procedures of electronic games or similar experience.
• Ability to problem solve.
• Possess excellent decision-making skills.
• Possess leadership skills.
• Possess active listening skills.
• Pass NRWC pre-employment testing.
• Ability to work all shifts including weekends and holidays.
• Ability to obtain a Class III Gaming License.

Preferred skills and knowledge:

• Knowledge of gaming regulations and related financial requirements.
• Ability to multi-task.
• Ability to follow through with projects.
• Ability to utilize Microsoft Office Programs.

PHYSICAL REQUIREMENTS:

• Manual and finger dexterity for operation of personal computer and routine paperwork.
• Ability to stand or move continuously for 8 hours or more.
• Ability to lift 40 pounds.
• Ability to tolerate a smoke-filled environment.

ESSENTIAL FUNCTIONS OF THE JOB:

• Ensures proper operation of department and conformity with Casino policies and procedures.
• Handles guest and Team Member disputes.
• Demonstrates positive guest and Team Member relations.
• Reviews internal audit work daily in accordance with gaming policies and procedures.
• Supervises game loading, auditing and reconciling.
• Directs and/or coordinates Slot operations to obtain optimum efficiency and economy.
• Ensures department compliance with Tribal-State Compact.
• Provides and coordinates training for Team Members.
• Reports to Slot Station Supervisor/Slot Shift Supervisor/Slot Manager on day-to-day operations.
• Ability to explain how to play the machines offered in the Casino.
• Maintain proper radio etiquette.
• Keep Team Members motivated.
• Awareness of gaming lights on gaming machine(s).
• Knowledge of location for all games on floor.
• Ensure cleanliness of the gaming floor.
• Perform other duties as assigned.

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