Job Description

Responsibilities:

• • Demonstrate knowledge concerning Twin River services, features, attractions, promotions and special events to respond accurately to guest/member’s inquiries.
  • Demonstrate knowledge concerning the basic functions of video lottery terminals and game themes.
  • Circulate throughout the assigned room(s) on the Gaming floor, remaining visible to guests.
  • Communicate with Floor Supervisors when a guest may have earned or deserves a complimentary meal or amenity.
  • Act professionally when making radio transmissions.
  • Return all unclaimed VLT tickets to a Floor Supervisor.
  • Remain on the Gaming floor until the assigned room is clear (i.e., all guests have left the Cashier Booth area at closing).
  • Perform other duties as assigned by Gaming Management.
  • Recognize and respond to minors in the Casino (under the minimum age of 18 years old).
  • Recognize signs of problem gaming and alcohol intoxication.
  • Demonstrate knowledge concerning all aspects of the Twin Rivers Players’ Club Card and encourage guest participation.
  • Demonstrate knowledge concerning attractions, special events and services available in the local community.

Working Conditions:

• Work is performed on the Gaming floor and in areas that may be unusually hot, cold, noisy, smoky and/or poorly lighted.

Target Hourly Range: $16.00

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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.