Job Description

Summary

• We are looking for a reliable and customer-focused Slot Attendant to join our team at Augustine Casino. As a Slot Attendant, you will be responsible for ensuring that our guests have a memorable gaming experience by assisting with their slot machine needs.

Responsibilities

• Greet guests in a friendly and professional manner and provide exceptional customer service.
• Assist guests with slot machine payouts, jackpots, and machine malfunctions.
• Monitor the slot floor for any potential issues and report them to the appropriate personnel.
• Maintain a clean and organized work area and ensure slot machines are in good working condition.
• Educate guests on how to play slot machines and answer any questions they may have.
• Handle cash transactions accurately and efficiently.
• Slot Attendants maintain a bank, accurately and effectively breaking/changing bills, redeem slot tickets, perform basic math such as addition, subtraction and multiplication to determine sum of bill/ vouchers and to explain pervious plays/pays.
• Adhere to all casino policies and procedures.

Requirements

Skills/Abilities

• Must have strong organizational, verbal, and interpersonal skills
• Must be able to read/comprehend written instructions and follow verbal instructions
• Must be able to navigate the jackpot database
• Must be able to learn and use any program and/or technology required by the position
• Strong multi-tasking skills

Qualifications/Education/Experience

• High school diploma or equivalent.
• Six months of previous experience in a customer service role.
• Six months of previous experience in a cash handling role.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong communication and interpersonal skills.
• Basic math skills and ability to handle cash transactions.
• Must be able to work flexible hours, including evenings, weekends and holidays.
• Must be able to obtain and maintain a Gaming License from Augustine Gaming Commission.
• Must complete Title 31 training within 90 days of employment.