Job Description

Benefits of Working at Nisqually Red Wind Casino Include

• FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
• FREE Short-Term Disability, Life and Accident Insurance
• FREE Meal during shift
• FREE gaming license renewals
• FREE uniform dry cleaning services
• $1 per hour shift differential
• Paid Time Off & Paid Holidays
• Floating holidays
• 401(K) Retirement Program (match up to 4%)
• Tuition Reimbursement
• Health & Wellbeing Reimbursement
• Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
• Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
• Flex spending and Dependent care spending
• Career advancement opportunities
• Periodic Team Member contests and giveaways
• Team Member dining and gift shop discounts

POSITION OBJECTIVE Responsible for ensuring excellent service and value to our guests while earning revenue for the Nisqually Red Wind Casino.

Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities.

Our Vision: Creating incredible experiences.

Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork

Make change and paying out jackpots on the gaming floor or behind the counter at the point- of- sale stations. Explains to guests how to play the Slot Machines offered in the Casino. Assists guests with minor machine problems.

Requirements

QUALIFICATIONS

Required skills and knowledge:

• Basic math skills and passing math quiz with 80% or higher.
• Cash handling experience of $1000 or more.
• Excellent guest skills.
• Ability to work productively.
• Ability to perform all job duties accurately.
• Pass NRWC pre-employment testing.
• Ability to work all shifts including weekends and holidays.
• Ability to obtain a Class III Gaming License.

Preferred skills and knowledge:

• Knowledge of rules and procedures of electronic games or similar experience.
• Knowledge of Title 31.
• Possess active listening skills.
• Possess a positive attitude.

PHYSICAL REQUIREMENTS:

• Ability to stoop, reach, squat, push, pull, and lift at least 25 pounds.
• Ability to stand or continuously move for 8 hours or more.
• Manual and finger dexterity for operation of POS systems and routine paperwork.
• Ability to tolerate a smoke-filled environment.

ESSENTIAL FUNCTIONS OF THE JOB:

• Ability to open and close gaming machines.
• Follows all electronic gaming rules in accordance with the Nisqually Red Wind Casino policies and procedures and internal control.
• Delivers superior guest service.
• Proper radio etiquette.
• Awareness of gaming lights on gaming machine(s).
• Knowledge of location for all game themes on floor.
• Maintain the cleanliness of the gaming floor.
• Must complete Title 31 requirements.
• Performs routine machine maintenance.
• Paying out jackpots to the guests
• Make change for guests.
• Notifies supervisor of any irregularities noted in guest play or transactions.
• Maintains a clean and safe work environment.
• Perform other duties as assigned.

NATIVE AMERICAN HIRING PREFERENCE

Revised: 1/1/2025