Job Description

YOUR MISSION (The Job Description)

This position is responsible for performing the day-to-day operations and activities in the Slot Department or within a section or area of the Slot Department for the casino operations located inside Virgin Hotels Las Vegas.

Qualifications

THE NITTY-GRITTY (The Essential Job Duties)

• Ensure that the assigned area(s) are neat, clean and accommodating for casino guests
• Safeguard against theft and ensure the security and integrity of all casino funds and property assets within the Slot Department
• Perform Slot Department regulation compliance procedures within the department based on departmental and State of Nevada gaming policies and internal control standards
• Be aware of and communicate with guests and coworkers about matters including all special events functions, entertainment, restaurant schedules, etc.
• Perform inter-department projects as directed
• Maintain clear lines of communication with all support and related departments including but not limited to Cage, Security, Surveillance, EVS, Engineering and other casino departments
• Maintain control and accountability for assigned keys
• Execute all departmental, State and IRS gaming related policies, procedures and Currency Transaction Reporting requirements
• Communicate to supervisory personnel daily activities performed on an assigned shift
• Review new slot gaming devices with vendors and coworkers; maintain awareness of state-of-the-art technology as it relates to the games installed and operating in the casino
• Follow standard procedures and training to be alert for guests who may experience excessive alcohol consumption and/or who must demonstrate age-appropriateness to be present in the casino
• Keep abreast of new technology pertaining to the Slot Department
• Maintain awareness of accurate hand-pays as designated by company policy pertaining to slot guests
• Maintain seating available in a neat and orderly fashion for slot guests
• Other duties as assigned

WHAT IT TAKES (The Qualities We Look For)

• Great collaborators with the ability to create excellent working relationships across the group. Collaborative approach with all departments
• Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
• Effective communication and presentation skills to all levels of management
• Creativity and innovation are essential!
• Ability to think freely and approach all issues with a completely fresh approach
• Ability to anticipate needs and over-deliver wherever possible
• Candidates must think on their feet and use their initiative to solve problems and deliver solutions
• Excellent customer relations, communication, presentation and organization skills of utmost importance
• Able to change direction and work on multiple project aspects at once
• Enthusiastic, passionate, able to inspire and motivate others
• Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original, and personable, and striving to deliver high quality and brilliant customer service

MUST HAVE'S

• Current, legal, and unrestricted ability to work in the United States
• High school or equivalent education required
• One year of experience in a retail or other guest contact position; Slot Attendant experience preferred
• Must possess keyboard/keypad data entry skills, basic mathematical skills and a functional ability to read, write and understand English
• Demonstrate capacity to learn multiple facets of slot operations.
• Understanding of gaming regulations related to slot operations
• Basic knowledge of Word and Excel
• Ability to identify areas on the gaming floor by slot zone
• Ability to operate a two-way radio and other electronic equipment

WOULD BE NICE TO HAVE'S

• Comprehensive understanding of gaming regulations related to slot operations
• Knowledge in the operation of all slot machines and support technology currently in use
• Familiar with property amenities and marketing promotions and ability to communicate those offerings to guests

THE WORKING CONDITIONS

• Must be able to lift 50 pounds unaided by others, and to move up to 125 pounds with appropriate equipment to facilitate movement
• Stand and walk for the entire shift. Proper footwear is required
• Communicate clearly in verbal and written English
• Bend, squat and stretch in areas of limited space
• Work in an environment that is subject to varying levels of cold, heat, smoke, light (including flashing lights), and sound
• Must be able to accurately count cash and differentiate between different denominations of money
• Must be able to use an in-ear communication device
• This position requires availability to work various hours and shifts, including night, weekends, and holidays

VALUABLE TRAITS

• 50% logical / 50% creative / 100% AWESOME
• Enjoy working with a team and alone as the situation dictates
• Adaptive, Flexible!
• Embody "great attitude"
• Unwavering integrity and endless work ethic
• Appreciate constructive feedback, as well as graciously providing the same
• Tenacious and self-motivated

This is not an exhaustive list of duties, responsibilities, and conditions.

*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*