Job Description

Join the Caesars Entertainment Family

Why Harrah’s & Tropicana Laughlin Are the Employer of Choice!

When you join our team, you’re stepping into a company that values safety, service, and teamwork. At Caesars Entertainment, we invest in our people, support career growth, and create an environment where you can thrive.

What Sets Us Apart

• Earn Your Bachelor’s Degree for FREE through Caesars Entertainment & our university partners
• Student Loan Debt Assistance to help lighten your financial load
• A People First Culture where every team member is valued
• Affordable Medical, Dental & Vision Plans with flexible options
• 401(k) with Company Match to support your long‑term financial goals
• Caesars Entertainment’s Signature Family Style Service that makes our workplace feel like home
• Paid Time Off so you can recharge
• Exclusive Discounts on hotel stays, dining, entertainment, retail, and more

Slot Ambassador – Tropicana Laughlin

Why It’s More Than a Job

As a Slot Ambassador, you are the welcoming face of the casino floor. You ensure guests enjoy a seamless, exciting, and memorable gaming experience while supporting the Slot Shift Manager with daily operations. Your presence, service, and attention to detail help bring Caesars Entertainment’s Family Style Service to life.

• Protect company assets and maintain a secure gaming environment
• Assist guests with enthusiasm, professionalism, and positive leadership
• Monitor the operation and performance of assigned slot machines
• Pay manual jackpots accurately and efficiently
• Replenish ticket printer paper and ensure machines remain operational
• Exchange currency for guests as requested
• Interact with players to create a fun, engaging gaming experience
• Identify and greet guests actively playing machines
• Inform guests of the benefits of joining the Players Club
• Direct guests to ATMs, Ticket Redemption machines, and other amenities
• Maintain clean, organized, and well‑kept slot areas
• Support the Slot Shift Manager with floor functions as assigned
• Exhibit Caesars Entertainment’s Family Style Service at all times
• Must be available for scheduled shifts, including nights, weekends, and holidays

• Must be 21+ to work in this position
• Strong customer service skills with a friendly, outgoing personality
• Ability to multitask and remain calm in a fast ‑paced environment
• High attention to detail and accuracy
• Strong communication skills and comfort engaging with guests
• Ability to stand and walk for extended periods
• Ability to lift, push, or move up to 25 lbs as needed
• Previous slot or casino experience preferred
• Professionalism, punctuality, and reliability
• High school diploma or equivalent required
• Previous slot, gaming, or guest service experience preferred
• Must possess and maintain applicable regional Gaming card(s) and/or license(s), if required
• Must be able to effectively communicate in English
• Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals

Be Part of Something Legendary

If you’re ready to elevate guest experiences, bring energy to the casino floor, and grow your career with a company that invests in you, we’d be proud to welcome you to the Caesars Entertainment family.