Job Description

⭐ Sleep Care Coach Opportunity (100% Remote) ⭐

Full Time | Monday through Friday | 8:00 AM to 4:30 PM CST

Integrated Sleep Care, a MedBridge Healthcare Company, is expanding our remote operations team and is seeking a Sleep Care Coach to support patients undergoing CPAP therapy for obstructive sleep apnea. If you enjoy helping patients, coaching behavior change, and working in a structured remote healthcare environment, this is a great opportunity to join a respected and growing organization.

✨ What We Offer

• Medical, dental, and vision insurance
• Generous PTO and paid holidays
• 401(k) with employer match
• Company-paid life insurance
• Employee assistance program
• Fully remote Monday through Friday schedule
• Company-provided computer and equipment
• Work with a nationally recognized leader in sleep services

💡 Great Opportunity for Healthcare and Coaching Professionals

This role is ideal for individuals with backgrounds in healthcare, counseling, coaching, psychology, or patient support who want to work remotely while making a meaningful impact on patient outcomes.

What You’ll Do

• Provide education, coaching, and ongoing support to patients using CPAP therapy
• Review daily patient activity in the Sanusom Portal (reporting only, no clinical interpretation)
• Initiate outbound calls to patients and caregivers who need follow-up
• Answer inbound patient and caregiver calls regarding care and therapy support
• Encourage CPAP adherence through motivation, education, and accountability
• Coordinate with DME providers and physician offices for non-clinical support needs
• Document all patient interactions in electronic medical records and portals
• Assist patients with scheduling or adjusting appointments as needed
• Participate in team meetings and collaborate with peers
• Remain available and online during scheduled work hours

Schedule:

Monday through Friday, 8:00 AM to 4:30 PM CST

What We’re Looking For

• Bachelor’s degree preferred in Psychology, Counseling, Exercise Science, Healthcare Administration, or related field
• Relevant healthcare, coaching, counseling, or patient support experience may be considered in lieu of a degree
• Strong communication and interpersonal skills
• Ability to build rapport and empathize with patients
• Comfortable using electronic medical records and remote technology
• Strong organizational and multitasking skills
• CPAP or sleep medicine experience is a plus but not required
• Bilingual not required, but a plus

Why MedBridge?

Join a mission-driven healthcare organization offering stable schedules, strong benefits, supportive leadership, and opportunities for long-term growth in the sleep medicine space.

STATEMENT OF POLICY

MedBridge is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as an individual with a disability.

AFFIRMATIVE ACTION PLAN (AAP)

The Affirmative Action Plans for Minorities and Women, Individuals with Disabilities, and Protected Veterans are available for inspection by appointment with Human Resources during regular business hours.

REASONABLE ACCOMMODATION

Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at (864) 272-1843 or TTY 711 (Relay).

EMPLOYMENT ELIGIBILITY

This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Requirements

• Bachelor’s degree preferred in Psychology, Counseling, Exercise Science, Healthcare Administration, or related field
• Relevant healthcare, coaching, counseling, or patient support experience may be considered in lieu of a degree
• Strong communication and interpersonal skills
• Ability to build rapport and empathize with patients
• Comfortable using electronic medical records and remote technology
• Strong organizational and multitasking skills
• CPAP or sleep medicine experience is a plus but not required
• Bilingual not required, but a plus