Kotak Mahindra Bank

Sky - Team Member - Training-HO & SUPPORT-Training

Kotak Mahindra Bank  •  Bengaluru, IN (Onsite)  •  29 days ago
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Job Description

Grade: M2/M3

JD – CEC Trainer Lead

  • Exceptional interpersonal and communication skills
  • Plans and facilitates new hire training, refresher trainings and compliance based functional training to new and existing officers /employees.
  • Plan and Conduct Refresher on predetermined frequencies and ensure accuracy and effectiveness of training
  • Drive NPS/sales target (wherever applicable) and implementation of strategies devised for process.
  • Conduct OJT and provide Coaching / Feedback and supervision during this period to the new hires.
  • Monitor calls on functional and behavioral parameters.
  • Has handled Nesting & OJT batches
  • Excellent coaching and mentoring techniques
  • Is able to identify Training needs based on call evaluation/ gap in product and process understanding

Candidate Profile

  • Minimum education – Graduate/Undergraduate with minimum of 3years experience
  • Should be a Trainer with 3-5 Years in Training preferably with BFSI experience
  • Must have excellent presentation and communication skills
  • Having a team handling experience would be desirable
Kotak Mahindra Bank

About Kotak Mahindra Bank

About Kotak Mahindra Group:

Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited.

The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012.

The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at https://www.kotak.bank.in/en/home.html

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Mumbai, IN
Year Founded
1985
Website
kotak.com
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