Job Description

The Sky Branch - RM-Sky Channel-Branch Omni role is a key position within our bank, focusing on relationship management and delivering an exceptional customer experience. You will be responsible for building and maintaining strong relationships with our high-net-worth clients, understanding their unique financial needs, and providing customized solutions to meet their goals. This role offers an exciting opportunity to work closely with a diverse range of clients and contribute to the bank's success.

• Develop and execute strategic plans to acquire and retain high-value customers.
• Build and maintain a robust network of relationships with key individuals and businesses.
• Conduct in-depth financial needs analysis to offer tailored solutions.
• Stay updated with market trends and competitor offerings to provide competitive advice.
• Proactively identify cross-selling opportunities and collaborate with other teams.
• Ensure compliance with all regulatory and internal policies and procedures.
• Manage and oversee a team of relationship managers, providing guidance and support.
• Conduct regular performance reviews and provide feedback to team members.
• Collaborate with marketing and product development teams to create targeted campaigns.

• A bachelor's degree in finance, business, or a related field is preferred.
• Minimum 5 years of experience in relationship management or a similar role.
• Strong knowledge of banking products and services, especially those catering to high-net-worth individuals.
• Excellent communication and interpersonal skills, with the ability to build rapport.
• Proven track record of achieving sales targets and maintaining a high-quality customer experience.
• Ability to work independently and manage a diverse range of tasks.
• Proficiency in using CRM systems and other relevant software.
• Analytical skills to interpret data and make informed decisions.
• Flexibility to work extended hours when required, including occasional weekends.
• A self-motivated and results-driven attitude is essential.