Job Description

Job Location: Miami, FL 33142
Position Type: Full TimeEducation
Level: High SchoolJob Title:     Skills Trainer II
Department:      Mission Services Division
Reports To:      Adult Day Training Supervisor
FLSA Status:  Non-Exempt
Prepared By:  V.P. of Mission Services
Approved By: V.P. Human Resources

Summary:
The Skills Trainer II is responsible for working with individuals with an intellectual or physical disability. This position assists the participant with frontline services such as guidance, training site supervision, and direct classroom instruction. This position helps motivate and supervise consumers to achieve maximum skills. This position creates and facilitates a preselected curriculum for assigned activity areas. Monitor and document participant’s progress. In this role, it is crucial to promote an active and inclusive learning environment for learners with diverse needs and create effective training programs to ensure our participants and employees will succeed.

Essential Duties and Responsibilities:
•    Present information using a variety of formats, techniques, and resources (i.e., role-playing, simulations, team exercises, group discussions, videos, and lectures).
•    Develop and deliver training programs to help participants maintain and improve individual job skills and performance.
•    Work closely with management to create and enhance the on-the-job training activities.
•    Coordinate with the Learning and Development Supervisor to secure instructional materials for training.
•    Utilizes the agency’s learning and management system to deliver training and provide content feedback to the Learning and Development Supervisor.
•    Leverages the agency’s learning library to deliver learning and ensure accurate content.
•    Develop and administer ongoing training to existing team members.
•    Actively seek current training methods and best practices to facilitate the training of participants.
•    Communicate with leadership and management teams to proactively identify topics to be addressed or areas that require additional instruction.
•    Analyze metrics to gauge participant and employee performance once out of training.
•    Facilitates direct instruction for participants to gain the soft skills needed to obtain and retain a job. Serves as the primary instructor for all training, including work evaluation, work adjustment, and community work adjustment.
•    Instructs at different functioning levels to accommodate lessons to serve the population's needs in training.
•    Provides feedback to specified team members regarding individual performances.
•    Conducts readiness workshops and provides one on one coaching to participants and enrolled job seekers.
•    Maintains detailed case records according to funder and agency requirements.
•    Ensure participant information is entered into the appropriate form, database, or report promptly and maintain confidentiality requirements.
•    Comply with the agency’s policy and procedures and Commission on Accreditation of Rehabilitation Facilities standards.
•    Comply with referral sources requirements (APD, Medwaiver, Qlarant, DVR, etc.)
•    Performs other duties as assigned.

QualificationsKnowledge, Skills, and Abilities:
•    Must have the ability to establish and maintain good working relationships with community partners.
•    Must be flexible, multi-task orientated, and able to prioritize job duties with minimal supervision, including flexibility in work hours.
•    Must always exercise discretion and confidentiality.
•    Must attend required meetings.
•    Good written English skills are necessary to perform job duties.
•    Must follow all safety procedures and correct safety issues, if possible.
•    Must have a valid driver’s license and have access to a reliable vehicle.
•    Able to operate a computer and MS Office software, including Word and Excel.
•    Ability to work independently with minimal supervision.  Responds appropriately to supervision.
•    Ability to listen to and understand information and ideas presented through spoken words and sentences and communicate information and ideas in speaking so others will understand.
•    Demonstrates responsible behavior, initiative, effort, and commitment toward completing assignments efficiently.
•    Demonstrate ability to work in teams, problem-solving skills, and pay attention to detail.
Education and

Experience:
•    Skills Trainer II: Good interpersonal skills and adaptability to change preferred. Working knowledge of Microsoft Word, Excel, and Outlook.
•    Experience in assessing transferable skills, aptitudes, abilities, needs, interests, readiness for employment, and barriers that hinder employment, highly desired.
•    Must be an energetic team player who desires to impact the community and create significant change positively.
•    Must have effective problem-solving skills and the ability to improvise, adapt, and overcome.
•    Must have effective classroom management and policy enforcement skills.
•    Must support and value diversity, equity, and inclusion.
•    Previous experience in training and employee development or a related field is preferred.
•    Experience creating and implementing training plans and materials for multiple departments and diverse learners preferred.
•    Must know adult learning principles and adult training methodologies.
•    Excellent interpersonal and written communication skills.
•    Computer literate. Excellent organization, communication, and interpersonal skills.
•    Bilingual (English/Spanish English/Creole) highly desirable.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving:
Identifies and resolves problems promptly, develops alternative solutions, and uses reason even when dealing with emotional topics.
Communication and customer services:
Ability to read, write, and communicate effectively in English.  Spanish/ French-Creole is a plus but not required. Use terminology that is appropriate to the intended audience. Edits written work for spelling and grammar. Speaks clearly so others can understand. Demonstrates listening to and understanding information and ideas presented through spoken words and sentences and getting clarification.
Mathematic Skills:
Applying basic arithmetic calculations, fractions, percentages, ratios, and proportions to practical situations.  Presents numerical data effectively.
Ethics:
Maintains high standards of ethical conduct, exhibits honesty and integrity, and refrains from theft-related, dishonest, or unethical behavior.  Works with integrity and maintains confidentiality.
Planning/Organizing:
Prioritize and plan work activities, use time efficiently, and develop realistic action plans.
Job Commitment:
Accepts responsibility and demonstrates responsible behavior, initiative, and tenacity; Works with minimal supervision and is dependable.
Professionalism:
Follows all corporate and Occupational Safety and Health Policies and Procedures and responds to management directions.
Maintain a professional demeanor with participants, staff, and other professionals.  Project a positive image of Goodwill.  Reacts well under pressure and accepts responsibility for own actions. Follows through on commitments.
Work Quality:
Demonstrates accuracy, completeness, and neatness.  Look for ways to improve and promote quality.  Applies feedback to improve performance.  Monitors own work to ensure quality.
Quantity of work:
Produces the amount of work assigned by the manager in an efficient and timely manner.
Attendance/Punctuality:
Report to work as scheduled and on time and remain on the job throughout regular work hours.  Notify supervisor of lateness, absence, or if an urgent reason for leaving work arises. Commit to long hours for work when necessary to reach goals; Complete tasks on time or notify supervisor of an alternate plan.
Teamwork:
Works and interacts with others to accomplish overall group goals; solicits feedback to maximize results.
Safety and Security:
Observe safety and security procedures; Report any safety deficiency to the immediate supervisor.
Uses equipment and materials properly. Knows what “Material Safety Data Sheets” are and where they are kept.
Personal Characteristic:
Dress in appropriate business attire and conduct yourself professionally. Take initiative, be dependable and accurate, and take pride in work. Present a positive attitude toward work and avoid gossip or negative conversations about work or others.
Physical Demands
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this job, the employee is regularly required to stand, walk, talk, hear, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, crouch, carry, push, and pull. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.