Job Description

Seasonal

About the Company:

When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.

At Mike Wiegele Helicopter Skiing we know that our employees are our most valuable asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year. We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day.

Our culture is built on positive attitudes, ambition, and a passion for skiing. Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime.

Position: Ski Technician

Location: Blue River, BC

Type: Seasonal, Full-Time

Reports to: Sports Shop Manager and Supervisor

The position of Ski Technician is responsible for servicing, repairing, setting up rentals, and delivering equipment. Involves assisting guests in selecting equipment appropriate to conditions. Responsible for Sports Shop activities, ensuring the highest level of service is being provided for our clientele. This position is of extreme importance; therefore, it is very important to demonstrate excellence in this complex and challenging environment.

Responsibilities:

• Servicing, repairing, setting up rentals, and delivering equipment
• Assisting guests (and staff) in selecting equipment appropriate to conditions
• Greet customers and provide guidance on where they may find items within the Sports Shop.
• Generate sales.
• Advise guests on the use and care of merchandise and provide advice concerning specialized products or services.
• Maintain a high level of customer service.
• Assist with setting up merchandise displays.
• Maintain sales records for inventory control.
• Operate computerized inventory recordkeeping and re-ordering systems.
• Work in partnership with Sports Shop and Retail Managers and other employees to maximize sales.
• Ensure accuracy in all transactions, inventory, and procedures.
• Proficient in handling cash and cashout procedures.
• Perform and record equipment safety checks prior to rental.
• Maintain a high level of product and service knowledge.
• Maintain a professional appearance, demeanor, and attitude at all times.
• Performs other duties as required.

The accountabilities listed above are provided as examples of area of responsibility and are not intended to create limits to responsibility but to help understand the scope of the position. All staff are expected to be team oriented and maintain confidentiality of all information gained while working with the company.

Requirements:

• Previous experience in a similar ski tech/rental/retail position.
• Excellent interpersonal and communication skills.
• Experience and/or education in customer service.
• Computing experience including use of excel, Microsoft teams, and retail software.
• Knowledge of outdoor recreational clothing.
• Solid knowledge of ski tuning and repair techniques.
• Knowledge of Wintersteiger machines.
• Must have certification in several different binding types and knowledge of downhill skiing, tele-marking, snowboarding, cross country skiing and snowshoes.
• Attention to detail and commitment to continuous improvement.
• Solid understanding of sales.
• Must be responsible, prompt, and able to work independently.
• Attributes include an energetic personality, people skills, and good grooming standards.
• Must be able to frequently bend and kneel, lift moderate weight, and work on feet for an extended period of time.
• Valid driver’s license required.
• Second language an asset.

Benefits of Employment Include:

• End of season bonus
• Gratuities
• Subsidized staff accommodation in private or shared residence
• Fitness center
• Family and friends’ discounts
• In-house training and development programs
• Employee Assistance Program
• 30% off retail items in our specialized boutique
• Staff meal plan
• Discounted rates at various hotels in Kamloops, Jasper, and Vernon
• Staff rate for on-site massage therapy
• Opportunities to helicopter ski
• Ski passes to Marmot Basin in Jasper, AB
• World Renowned IKON/AMC Ski Pass (conditions apply)
• Guaranteed adventure!

Working Conditions

• This position will spend 100% of the time standing.
• Occasional environmental exposures to cold, heat, and water.
• Must be able to transport up to 50 pounds on occasion, and up to 35 pounds regularly.
• Work both indoors and outdoors.
• Manual dexterity is required to use equipment.

Compensation: $21.60 per hour

We are actively recruiting throughout the season. If this posting is live, we are currently accepting applications.