Location: Bend, Oregon
Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor.
This role comes with amazing perks & benefits because we want our employees to Work Where You Play!
A mountain patroller is responsible for emergency medical response and guest assistance, and contributes to resort operations to provide an exceptional experience for all visitors. Key responsibilities include emergency medical care and transportation of injured guests, on-mountain setup and hazard mitigation to promote a safe environment, avalanche reduction and rescue, lift evacuations, patrolling runs to assist guests, and thorough documentation.
Level 1 patroller status applies to both new-to-the-job entry-level patrollers and those with at least one season’s experienceAn Entry-Level1patroller must demonstrate a willingness to learn patrol procedures and an eagerness to take on new responsibilities with training. With appropriate training, entry-level patrollers fulfill key duties such as emergency medical care, mountain operations setup, avalanche mitigation, lift evacuations, patrolling trails, and documentation while exhibiting strong guest service skills and advanced/expert skiing/riding ability.
An experiencedLevel 1 patroller has at least one season of previous patrol experience and can comfortably perform all essential job functions and responsibilities. In addition to the entry-level duties, Level 1 patrollers will be expected toaccurately complete incident documentation, demonstrate strong risk management abilities, assist with avalanche reduction work, and expand their knowledge of snow science and weather patterns. A Level 1 patroller should be actively preparing for success in the formal examination of 4 of the 9 disciplines of in-house certification for professional patrollers.
Essential FunctionsMajor Responsibilities
Ski/ride all trails frequently to provide a visible patrol presence
Respond to incidents and administer emergency medical care as necessary per training level.
Perform rescues and transport injured guests safely via toboggan.
Inspect terrain, identify hazards, and mitigate risks
Communicate hazards/issues to teams like lift ops, groomers, etc.
Conduct mountain operations duties like avalanche mitigation, rope line setup, signage, etc.
Complete required reports, documentation, and record-keeping.
Operate required equipment and vehicles like toboggans, snowmobiles, rope systems, etc.
Assist with guest services like directions, basic troubleshooting, and conflict resolution
Conduct lift evacuations and follow protocols for guest safety/documentation.
Conduct search and rescue operations as trained.
Attend all training sessions to maintain certifications and skills
Secondary Function
Contribute to daily mountain operations with instruction from the Patrol Director, Assistant Director, Supervisors, Leads, and Level 4 patrollers.
Actively participate in the Patrol In-house Training program to expand job knowledge and performance.
Job Scope
As outlined and defined by the Patrol Manual.
Interpersonal Contacts
The Mountain Patroller’s main responsibility is guest serviceYou can expect daily interactions with other Patrollers, Lift Maintenance staff, Lift Operations staff, Terrain Park staff, Ski and Ride School staff, and other off-hill departments.
Specific Job Skills
License/Certifications:Current medical certificate(OEC,WFR, EMT or greater)
Physical Capabilities: AdvancedExpert skiing/riding ability and good physical condition.
Technical:Skilled in the use of rescue equipment like toboggans, ropes, and belay systems.
Additional:Strong communication skills for guest interactions and radio procedures Problem-solving and decision-making in emergency situationsAble to pass a federal background check
Education/Related Experience
Minimum education required: High School or equivalent
Minimum time in related position None required
Current Hiring Rate: $20/hr
Minimum Age Requirement: 21+
Come Work Where You Play!
Please be aware incomplete applications will not be accepted or reviewed. Mt. Bachelor is an Equal Opportunity Employer. Mt. Bachelor is committed to creating a quality work environment which makes full use of the talents and contributions of all employees without regard to race, color, religion, national origin or citizenship status, sex, gender identity or expression, pregnancy, sexual orientation, age, disability or military status.
POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. POWDR’s awesome places include Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon; Snowbird in Utah; and SilverStar Mountain Resort in British Columbia, Canada. The company also fuels adventure through a collection of experiences from the mountains to the valleys including Sun Country Tours river rafting outfitter based in Oregon, Powderbird heli-adventure operator based out of Snowbird in Utah, and Stovepipe lodging and concessions based in Death Valley National Park.
POWDR's Woodward brand empowers and inspires the next generation of action sports enthusiasts through summer camps, mountain experiences, and mountain centers, incorporating dynamic programming and innovative environments at Woodward Park City in Utah, Woodward PA in Pennsylvania, Woodward Copper in Colorado, Woodward Tahoe and Woodward West in California.
POWDR is headquartered in Park City, UT.
For more information, please visit: www.POWDR.com.
