Job Description

At Alpine, we believe clean spaces create better experiences. Behind every polished floor, spotless washroom, and positive client interaction is a team of hardworking people who take pride in what they do.

The Opportunity
As a Site Supervisor, you'll be the driving force behind operations, ensuring our teams deliver exceptional service while maintaining the highest standards of quality, safety, and client satisfaction.
You'll spend your time leading people, solving problems, conducting site inspections, managing priorities, and building strong relationships with both employees and clients. Some days will be predictable; others will require quick thinking, adaptability, and a hands-on approach. If you thrive in a fast-paced environment and enjoy making things happen, this could be the role for you.

The Role
What you'll do:
• Participate in the hiring, training, and supervision of Alpine employees.
• Conduct QA inspections within your assigned portfolio.
• Manage work orders and ensure they are completed in a timely manner.
• Follow up on deficiencies and validate them for completion.
• Report and photograph any onsite damages or incidents.
• Liaise with clients to ensure that performance standards are met and complaints are addressed.
• Proactively resolve concerns before they are escalated by the client.
• Submit correct timesheets for assigned sites to Dayforce every Sunday / Monday.
• Set clear expectations with staff.
• Ensure that scheduled hours and actual hours are in line with the budget.
• Oversee or coordinate equipment repairs.
• Place monthly supply orders at the end of each month for all assigned sites.
• Conduct supply audits to ensure adequate par levels of supplies and consumables for each location (and to ensure sites stay within budget).
• Ensure that employees are compliant with requirements such as security clearances, access badges, business licensing, GST, WCB, and liability insurance (as applicable).
• Ensure the workforce is in compliance with all company, federal, and provincial regulations, as well as the Collective Bargaining Agreement (where applicable).
• Collaborate effectively with other departments, including People & Culture and the Service and Maintenance teams.

The Qualifications
• 3–4 years of people management experience.
• 2 years of commercial janitorial cleaning experience.
• 2 years of experience operating heavy-duty janitorial machines.
• 2 years of customer service experience.

Good to Have
• Ability to identify knowledge gaps and reach out for training.
• Ability to identify recurring issues and implement corrective actions.
• Ability to take accountability to resolve matters in a timely manner.

The Compensation
• Salary Range: $50,000 to $60,000 per annum.
• Location: Oakridge Park.
• Openings: Full time and Part time.
• Comprehensive benefits package.
• Opportunities for advancement within a growing organization.
• A dynamic team culture that values accountability, professionalism, and service excellence.

We are an equal opportunity employer and welcome applications for all who are eligible to apply. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued and respected. Due to the nature of our services, some of our positions require a security clearance and/or a criminal and credit check. If you are a successful candidate, you may be asked to consent to a background check and security clearance. For positions with access to financial data or funds, your credit must be in good standing. Eligibility to Work in Canada: It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.