Job Description

Site Reliability Engineer (SRE) – Cloud Platform

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role

We are looking for a Site Reliability Engineer (SRE) to help us run, scale, and continuously improve the mission-critical Cloud business built around our successful Risk Management solution. You will be part of an agile, product-aligned and globally distributed SRE team, working hand in hand with our Cloud Development organization to ensure our services are reliable, observable, secure, and operated at scale.

This role sits at the intersection of software engineering, cloud infrastructure, and operations.

If you enjoy solving complex technical problems, automating everything that can be automated, and taking responsibility for how systems behave in production, this role is for you.

What you will be doing

• Ensuring and continuously improving the reliability, availability, performance, and scalability of our cloud services
• Working closely with Cloud Development teams to design for operability, reliability, and resilience
• Managing infrastructure using Infrastructure as Code (Terraform, Ansible)
• Running and improving CI/CD pipelines and deployment processes (Harness)
• Designing and maintaining monitoring, alerting, and observability (CloudWatch and related tools)
• Reducing operational toil through automation (deployments, upgrades, onboarding, incident response)
• Participating in incident handling and post-incident reviews, turning learnings into concrete improvements
• Contributing to standards, runbooks, and reusable patterns used across the global SRE team

What you bring:

• 2 to 4 years of Experience as an Site Reliability Engineer(SRE)
• Hands-on experience with AWS in real production environments
• Practical experience with Kubernetes (EKS) and Docker
• Experience with Terraform, Harness and Ansible (or similar tooling)
• Familiarity with monitoring and logging concepts (CloudWatch, metrics, alerts)
• Good understanding of distributed systems and database technology (ideally Microsoft SQL Server) from an operational standpoint
• Solid troubleshooting skills across infrastructure, platform, and application layers
• Excellent communication skills and the ability to collaborate across teams and geographies
• A client-centric, can-do, ownership mindset with a desire to own problems end to end
• Willing to work in Early Morning and Late Evening IST Shifts

Nice to have :

• Previous experience in an SRE, DevOps, or production engineering role
• Knowledge of security and identity topics (IAM, networking, certificates, SSO)
• Exposure to financial systems or other high-reliability environments

What we offer you:

• A work environment built on collaboration, flexibility and respect
• Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing.
• Varied and challenging work to help you grow your technical skillset

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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