Encora Inc.

Site Reliability Engineer (SRE)

Encora Inc.  •  Federative Republic of Brazil (Onsite)  •  28 days ago
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Job Description

Important Information

Location: Brazil
Job Mode: Full-time
Work Mode: Work from home

We are seeking a Site Reliability Engineer (SRE) to join our engineering team. This role is critical in ensuring the reliability, scalability, and security of our production systems. The ideal candidate will have strong expertise in cloud platforms, automation, observability, and compliance frameworks, with a passion for building resilient infrastructure and tools.

Responsibilities and Duties

  • Manage vulnerabilities and implement security measures aligned with NIST and SOC2 compliance standards;
  • Lead incident management and change management processes;
  • Develop, maintain, and deploy software and tools in production environments;
  • Design and manage CI/CD pipelines across Azure and AWS;
  • Ensure system observability using telemetry tools such as New Relic and Dynatrace, including monitoring, alerting, and reporting;
  • Conduct penetration testing and support security audits;
  • Apply SRE best practices to improve system reliability and availability;
  • Automate processes and support system administration tasks.

Essential Skills

  • Strong experience with Kubernetes;
  • Hands-on expertise with Azure or AWS, focusing on CI/CD pipeline deployment and maintenance;
  • Proficiency in Terraform or Ansible development;
  • Experience with code repositories such as GitLab;
  • Knowledge of Postgres databases;
  • Familiarity with telemetry tools (New Relic, Dynatrace) for monitoring and alerting;
  • Experience with security tools and practices, including NIST, SOC2 compliance, and penetration testing;
  • Strong troubleshooting, sysadmin, and automation skills;
  • Solid knowledge of Site Reliability Engineering (SRE) principles.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Encora Inc.

About Encora Inc.

Encora is a global digital engineering company built for a new era of AI-powered businesses. Forged in Silicon Valley, we grew up serving digital natives who demanded speed, scale, and flawless experiences. Today, we bring that same DNA to enterprises worldwide, enabling speed and hyper-adaptability, moving them further along their quest to become more composable and agile.

With two decades at the convergence of Cloud, Data, and AI, we help organizations move beyond rigid, legacy models to become composable enterprises, through adaptive systems designed to sense change and reconfigure in real time.

More than 9,500 engineers, designers, and domain experts across the Americas, Europe, India, and Southeast Asia give Encora the ability to combine nearshore agility with global scale. Backed by Advent International and Warburg Pincus, we deliver innovation acceleration and modernization across industries, powered by Encora AIVA™, our orchestration platform for AI-native engineering.

We believe the future won’t be built by humans or machines alone, but by human creativity amplified by limitless machine intelligence. At Encora, that’s how we help our clients build fast and adapt faster.

Industry
IT & Software
Company Size
5,001-10,000 employees
Headquarters
Santa Clara, California
Year Founded
Unknown
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