Proton

Site Reliability Engineer (Meet)

Proton  •  Taipei, TW (Onsite)  •  23 hours ago
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Job Description

About Proton

Join Proton and build a better internet where privacy is the default

Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then, we’ve built the world’s largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar—tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives!

We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 500+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Join us and do work you can truly be proud of. Check our open-source projects here!

The team

We believe in small empowered teams that focus on delivering large impact. This requires strong engineers with product engineering mindset who can collaborate well, take ownership, and do whatever is needed to achieve our ambitious goals. Join a global team to shape Proton Meet, which was launched in March 2026 to provide free encrypted video calls for all.

What you will do

You will be responsible for the operational excellence of Proton Meet, which must run reliably 24/7 and scale with increasing traffic and complexity. You will work on research, development, load testing, and rollout of new services and infrastructure. You will work with SWE's to make sure systems have proper logging, monitoring, alerting, and on-call's. You must be great at debugging and figuring out problems that inevitably come up in production.

Job requirements

  • Deep experience with Linux systems and Internet technologies (DNS, TLS, HTTP, WebSockets)
  • Deep experience with infrastructure automation (Puppet, Terraform, Kubernetes)
  • Experience managing load balancing (HAProxy), data storage (PostgreSQL) and messaging systems (NATS)
  • Experience with AI agents for coding, incident response, and stress testing
  • Able to operate in a fast environment with teammates in other continents and take on-call's
  • Excellent English communications, both written and spoken
  • Bonus for experience with WebRTC and real-time streaming

What We Offer

  • Office First: Collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei. You can also enjoy working from home up to 30% of the time, while enjoying great company during our three core days in the office.
  • Technology: We provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals.
  • Food: Lunch and snacks are provided by Proton every day at our offices.
  • Transport: We will always support our employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on your office location.
  • Stock Options: At Proton, we are all owners of the company and you get stock options when you join us.
  • Flexible Working: You can define your own working hours as long as it works with team meetings.
  • Learning and Development: We are committed to your professional growth. Proton offers various learning opportunities, including training programs, conferences and events, and continual learning.
  • Employee Benefits: Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies, and wellness programs.
  • Work that Matters: Proton is a community-first organization, started with the support of a crowdfunding campaign and built with community input. To this day, Proton’s only source of revenue is user subscriptions. Over 100 million people trust and support Proton, and we put our users and community first in everything we do. Read more about our impact here.

Our Commitment to Diversity and Inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch.

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.

#LI-ONSITE

Proton

About Proton

A better internet starts with privacy.

At Proton, we believe that privacy is a human right, the foundation of a free and open society.

That’s why we’re building an ecosystem of privacy-first, open-source tools that put people (not profits) first.

Created by scientists from CERN and MIT, governed by the Proton Foundation (a Swiss non-profit organization) and powered by a global community of supporters, Proton is independent, community-funded, and 100% subscription-based, not driven by ads or data mining.

Our privacy-by-design ecosystem includes:

✉️ Proton Mail: the world’s most private email service, free of ads and trackers

🌐 Proton VPN: a fast, secure VPN to browse freely and protect your identity online

🗓️ Proton Calendar: an encrypted calendar that keeps your schedule private

🗂️ Proton Drive: encrypted cloud storage with secure file sharing and Proton Docs for private document editing

🔑 Proton Pass: a secure password manager with a built in 2FA authenticator for logins, hide-my-email aliases, credit cards, notes, and encrypted files.

🔒 Proton Authenticator: a free, open-source 2FA app that keeps your accounts safe

🤖 Lumo: your privacy-respecting AI assistant, powered by Proton’s secure ecosystem

Trusted by over 100 million people worldwide, from journalists and activists to global NGOs, academics, and creatives, Proton is the trusted alternative to Big Tech.

Headquartered in Switzerland, with offices in Geneva, Zurich, Skopje, Taipei, Vilnius, Barcelona, Paris, and Prague, Proton is home to a growing team of 600+ people across 20+ countries, united by a single mission:

To make privacy the default for everyone. 🔐

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Geneva, CH
Year Founded
2014
Website
proton.me
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