SoundHound AI

Site Reliability Engineer II

SoundHound AI  •  Beijing, CN (Onsite)  •  8 hours ago
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Job Description

The Opportunity

The Site Reliability Engineer II builds and maintains infrastructure that enables SoundHound AI to deliver technology globally. The SRE team provides global infrastructure to reach millions of users, with automation at the core of all systems and processes. This role supports the company’s mission by ensuring reliable, scalable, and observable services, directly impacting the organization’s ability to deliver innovative solutions at scale.

What You'll Do

  • Builds software and systems for cloud infrastructure management and automation, primarily in Microsoft Azure (Ansible, Terraform).
  • Participates in developing frameworks for application deployment, customization, and upgrades (Kubernetes, ArgoCD, GitLab, Jenkins).
  • Improves observability, implements and measures key metrics, and defines SLOs/SLAs (Prometheus, Grafana, ELK).
  • Collaborates with multi-functional teams across global offices to architect and build reliable and scalable services.
  • Supports traditional IT operational needs for the Beijing office, including firewall management, Wi-Fi maintenance, and email server administration.
  • Participates in the on-call rotation (follow-the-sun model).

What You'll Bring

  • Holds a minimum of 4 years of experience working as a Site Reliability Engineer or in a similar role.
  • Possesses an MS or Bachelor's degree in computer science or a related field.
  • Demonstrates experience managing and automating infrastructure in a cloud environment, with hands-on Azure experience.
  • Applies in-depth knowledge of container orchestration platforms such as Kubernetes.
  • Demonstrates technical expertise with tools used for observability, Infrastructure as Code, and CI/CD.
  • Solves complex Linux system and network-level issues.
  • Writes quality Python code and uses GitOps practices.
  • Performs traditional IT operations such as firewall administration, wireless network management, or mail server maintenance.
  • Communicates fluently in Mandarin and demonstrates strong English communication skills, both written and verbal.
  • Applies a pragmatic, problem-solving, and critical-thinking mindset.
  • Works with a microservices architecture in a highly available, large-scale infrastructure focused on reliability and observability.
  • Demonstrates experience with Oracle Cloud Infrastructure (OCI), AWS, or GCP in addition to Azure.

Workplace & Compensation

This role is available in China. Our recruiting team will provide a total compensation range based on location and years of experience.
SoundHound AI

About SoundHound AI

SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational intelligence, delivers AI solutions that allow businesses to offer superior experiences to their customers. Built on proprietary technology, SoundHound’s voice AI delivers best-in-class speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices, and restaurants. The company’s various groundbreaking AI-driven products include Smart Answering, Smart Ordering, Dynamic Drive-Thru, and the Amelia Platform, which powers AI Agents for enterprise. In addition, SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, and Autonomics, a category-leading operations platform that automates IT processes, have allowed SoundHound to power millions of products and services, and processes billions of interactions each year for world class businesses.

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Santa Clara, California
Year Founded
2005
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