VISIT is a destination tech platform that brings together everything hospitality and experience operators need to be efficient, profitable, and to create guest experiences no one else can.

Our products empower operators across Europe and beyond — from booking and distribution to payments, operations, and guest experience.

About the Role

As a Site Reliability Engineer (SRE) in our Platform team, you will ensure the reliability, performance, and resilience of the systems powering the tourism industry. You will apply software engineering principles to solve complex operational challenges and drive automation and proactive improvements across our platform.

What You Will Do

• Define and track Service Level Objectives (SLOs) and error budgets to improve system reliability and performance

• Design and maintain observability solutions across metrics, logs, and traces to provide actionable insights

• Contribute to the incident response processes and facilitate blameless post-mortems to drive continuous improvement

• Automate operational tasks such as deployments, rollbacks, and recovery to reduce manual effort and toil

• Collaborate with Platform Engineers to embed reliability and observability

• Review system architectures, identify failure modes, and contribute to a reliability-first technical strategy

Who You Are

• 5+ years of experience in Site Reliability Engineering, DevOps, or a related software/systems engineering role

• Strong software engineering background with the ability to solve operational challenges through code

• Deep understanding of reliability principles, including SLIs, SLOs, error budgets, and toil reduction

• Hands-on experience with cloud environments and container orchestration platforms such as Kubernetes

• Proven experience designing and implementing observability solutions (e.g., Prometheus, Grafana, Honeycomb, Application Insights)

• Experience in incident management and a commitment to a blameless, learning-focused culture, with a proactive and data-driven mindset

• English proficiency, minimum B1 level, is required for this role

Why VISIT?

At VISIT, we value a unique blend of professionalism, curiosity, and passion. We look for people who combine confidence with humility, enjoy solving complex challenges, and are motivated by building sustainable, future-proof solutions for the travel industry.

What you can expect:

– A culture that supports learning, collaboration, and continuous improvement

– An international environment with colleagues across more than 10 countries

– Work that directly contributes to better experiences for operators, partners, and guests

– A company that strives to be reliable, helpful, and constantly improving — with grit and a smile on our faces

Location & Ways of Working

– Hybrid

– Primary office location Gothenburg

Interested?

We’d love to hear from you!
Apply now and join us in building the future of destination tech together.

About VISIT

VISIT is a destination tech platform that brings together everything hospitality and experience operators need to be efficient, profitable, and to create guest experiences no one else can.

Founded in 1999 and headquartered in Gothenburg, Sweden, VIST Group has grown into a team of 350+ employees across more than 10 countries. We describe ourselves as reliable, helpful, and constantly improving — with grit and a smile on our faces.