Job Description

Site Reliability Engineer 4 (Cloud Operations Resilience Engineering)

Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Site Reliability Engineers who are passionate about marrying data with emerging technologies to join our team. As a Site Reliability Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One.

The Cloud Operations Resilience Engineering (CORE) Technology division is responsible for enabling and evolving Capital One’s foundational cloud infrastructure layer, including observability, connectivity, resilience and availability.

What You’ll Do:

• Drive architectural vision for resilient, large-scale production systems
• Spearhead strategic automation to eliminate systemic toil and elevate platform efficiency
• Lead crisis management, deep-dive RCA, and define system-wide outage prevention strategies
• Define and govern the secure, multi-cloud IaC strategy and maturity roadmap
• Establish organization-wide SLOs, driving accountability for reliability and error budget compliance
• Serve as the primary technical mentor, scaling SRE talent and culture across engineering teams
• Own and implement proactive capacity forecasting, cost optimization, and FinOps strategy for core infrastructure

Basic Qualifications:

• Bachelor's Degree or higher in Computer Science or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)
• At least 8 years of experience leading SRE or DevOps initiatives and defining technical roadmaps
• At least 8 years of experience in architecting, optimizing, and governing enterprise-scale solutions on a major cloud provider (AWS, Microsoft Azure, GCP)

Preferred Qualifications:

• Master’s Degree
• 4+ years of experience defining and driving IaC/CI/CD strategies and best practices across the organization
• Experience working with 2 or more high-performance languages for building core platform tools and services
• Expert in managing and optimizing complex, high-scale distributed systems and cloud-native architectures (Kubernetes, Serverless)
• Proven success leading and integrating SRE principles within mature Agile/Scrum development environments
• Deep experience designing and implementing holistic observability and advanced, metrics-driven SLO frameworks
• Expertise in implementing comprehensive security and compliance governance (Zero Trust, Secrets Management) in cloud environments
• Demonstrated significant contribution to the open-source community or strategic internal platform innovation
• Proven track record of designing, scaling, and operating critical production platforms with measurable reliability and efficiency gains
• Experience leveraging cutting-edge Generative AI/Headless AI for advanced Operations automation
• Exceptional technical and strategic communication skills to drive architectural consensus across organizations

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Riverwoods, IL: $179,400 - $204,700 for Site Reliability Engineer 4

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).