Our Journey So Far
At Snapp, we’re redefining how cities move. Our ride-hailing and mobility platform connects millions of riders and drivers every day, delivering safe, reliable, and efficient transport solutions. Powered by real-time data and robust infrastructure, we make urban travel faster, simpler, and more sustainable.
We operate with the mindset of a global tech leader and the agility of a startup, building services that scale across markets while staying responsive to local needs.
Your Impact
In this role, you will strengthen the SRE Platform team’s mission by advancing the foundational platforms that automate manual workflows and elevate system reliability. Your work will ensure our staging environments remain stable and production-like, empowering QA and development teams to test, validate, and deploy their applications with confidence. You will also contribute to operational excellence through active participation in the weekly on-call rotation, supporting consistent and dependable infrastructure performance.
What You’ll Drive Forward
Automate and optimize operational processes
Enhance and maintain the observability stack
Oversee test/staging environments management
Develop and support critical production components
Handle and resolve production incidents
Participate in the on-call rotation
What Powers Your Drive
Strong teamwork and collaboration skills
Solid understanding of SRE concepts, including SLIs, SLOs, SLAs, and Error Budgets
Proficiency in Python or another scripting language
Strong grasp of software engineering principles
Hands-on experience with observability and monitoring tools such as Prometheus and Grafana
Familiarity with logging stacks (e.g., ELK, Loki) and tracing systems (e.g., Jaeger, Tempo)
Understanding of RDBMS and Redis
Experience working with Kubernetes and related tooling (e.g., Helm)
Ready to Get on Board?
Help us shape the future of ride-hailing and urban mobility. Submit your CV and let’s build smarter cities together.
Your all-in-one solution for transportation, delivery services and more in Iran; Snapp super app is more than just a number of services; it's a commitment to transforming the way you travel, explore, and connect. At Snapp, we believe in providing reliable, convenient, and affordable options that connect you with the places and services you need, right at your fingertips.
Established in 2014, Snapp has set the record of more than 4 million rides a day and is the largest and fastest-growing internet company in the Middle East. Snapp super app is currently offering 20 different services to over 60 million users in 287 cities. Our commitment to innovation and customer satisfaction has driven us to create an ecosystem that seamlessly integrates various services to meet the diverse needs of our users.
With Snapp Super app, you have access to a range of services tailored to enhance your daily life. Whether you're looking for a comfortable ride to your destination, a quick delivery of food or grocery or even planning a trip to another country, we've got you covered.
At Snapp, we value your time and understand the importance of reliability. That's why we strive to provide prompt and efficient services, aiming to exceed your expectations every time. We continuously invest in cutting-edge technology and constantly improve our systems to deliver a seamless experience that caters to your needs.
We are proud to be a part of Iran's tech ecosystem, contributing to the growth and development of our nation's infrastructure.
Willing to join us on this journey? We always welcome the talents of all backgrounds to our international team.
