Job Description

Application and Interview Impersonation Notice Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful. If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators.

Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely!

This position is 100% remote located anywhere in the United States.

You help keep our platforms reliable, available, and easy to operate for teams across the company. We rely on you to improve system stability through automation, monitoring, and thoughtful operational practices. You primarily support cloud based services and reliability initiatives, while also helping maintain a stable network environment when needed. You work closely with others to reduce incidents, improve resilience, and support systems that people depend on every day. They are trusted to balance reliability engineering with network support as part of a broader infrastructure role.

What you will do:

• You improve system reliability through monitoring, automation, and operational improvements.
• You support cloud and platform environments to ensure services remain available and resilient.
• You respond to incidents, help restore service, and reduce the chance of repeat issues.
• You build and maintain monitoring, alerting, and operational tooling.
• You support production changes and infrastructure improvements using established processes.
• You provide secondary support for network systems, ensuring connectivity remains stable.
• You assist with routine network tasks such as maintenance, upgrades, and troubleshooting.
• You support secure connectivity between cloud services, offices, and remote users.
• We rely on you to document systems, changes, and operational practices.
• They are trusted to protect critical services and improve reliability over time.

What we are looking for:

• 5 years of experience supporting production systems, platforms, or infrastructure.
• Experience supporting reliable systems in a production environment.
• Experience responding to incidents and restoring service.
• Experience working with cloud or virtual environments.
• Ability to automate, monitor, and improve system operations.
• Comfort supporting infrastructure changes and upgrades.
• No travel required.
• Familiarity with network concepts such as Fortinet firewalls, Cisco routing, F5 Load balancing or virtual private connectivity.
• Familiarity with cloud networking or hybrid environments.
• Bonus points for experience with certificates or infrastructure automation.

#LI-GB1 #LI-Remote

The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the Precisely Candidate Privacy Notice