Job Description

The Site Reliability Engineer ensures the reliability, availability, and performance of web services and applications within the squad. This role bridges development and operations, focusing on building scalable systems, automating processes, and maintaining high service uptime. SREs work closely with developers, QA engineers, and product teams to embed reliability into every stage of the software lifecycle.

Who we are

We are Trade Nation. We help our customers power up their trading through killer insights, transparent costs, and fairer ways to trade. We’re innovators, and proud of it. And we’ve grown a lot in our decade as a market-leading low-cost trading powerhouse. Our reach is global through our teams in the UK, Australia, South Africa, Seychelles, Portugal and The Bahamas.

Founded on transparency, forged in trust and powered by people, we’re committed to empowering our customers to outperform the markets. How? By minimizing expenses and harnessing technology to prioritize the lowest trading costs.

But enough about us. Let’s hear about you.

Who you are

You’re something special. You pride yourself on being unique and bringing your own history to the table – finding solutions to daily challenges in a way that can’t be done by anyone else. Maybe you talk a big game, maybe you don’t. The important thing is that you do what you say and follow through to see every customer thrive.

You don’t play with the bumpers up. That means breaking out of your lane when needed to help others – or forging your own completely. Every problem is our problem and that’s how you see it too. Because Trade Nation’s people have a shared vision, and you want to be part of making it a reality.

You know when to take the right sort of risks, the ones that push you to be better. You’re not afraid to try, fail, and then try harder. But don’t worry, you’ll have all the support you need to thrive with us at Trade Nation, and we can’t wait to enable you to learn and grow.

Ready to roll up your sleeves and get stuck in?

Our commitments to each other

We have each other’s backs

There when we need each other most

We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

Responsibilities

• System Design & Maintenance: Design, implement, and maintain scalable, secure, and reliable systems.
• Monitoring & Troubleshooting: Implement and manage monitoring, alerting, and logging systems; proactively identify and resolve performance issues
• Automation: Develop and maintain automation tools to streamline operations and reduce manual intervention
• Collaboration: Work with development squads to ensure new features are designed with reliability in mind; participate in Agile ceremonies
• Incident Management: Conduct root cause analysis for incidents and implement corrective actions to prevent recurrence; participate in on-call rotations for critical systems
• Continuous Improvement: Drive initiatives to improve system performance, reliability, and scalability through best practices.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• Experience working in SRE, DevOps, or similar roles.
• Proficiency in C#, Python, Java or another similar language, willing to work in C#.
• Experience with cloud platforms (AWS, GCP, Azure) and containerisation/orchestration tools (Kubernetes, Docker).
• Familiarity with Infrastructure-as-Code tools (Terraform, CloudFormation).
• Strong problem-solving skills and ability to work under pressure.
• Excellent communication and collaboration skills for cross-functional teamwork.
• Passion for automation and continuous improvement.