OPmobility

Site Quality Customer Professional (all genders) - Tuzla

OPmobility  •  Tuzla, BA (Onsite)  •  4 days ago
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Job Description

Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!

OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.5 billion economic revenue in 2025, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 38,100 employees to meet the challenges of transforming mobility.

Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.

Main Responsibilities:

  • Ensure compliance with company systems and operational standards, including IATF 16949, VDA, ISO 14001, ISO 27001, Q1, 12K, and other customer-specific requirements, while contributing to continuous system improvement
  • Act as the main quality interface with OEM customers, ensuring clear communication, strong relationship management, and alignment with customer-specific requirements
  • Manage and follow up on customer claims and first quality issues, ensuring rapid analysis, corrective actions, and proper communication with internal teams and the customer
  • Support the implementation and communication of the quality policy and departmental quality objectives, ensuring employees are aligned with procedures, customer expectations, and internal standards
  • Plan and implement minimum control methods and criteria for products delivered to customers and for processes and inputs used in product realization, considering cost, existing test methods, procedures, process structures, product reliability, and compliance with customer specifications
  • Collaborate closely with Trade teams, Project departments, and Customer Representatives to ensure effective quality planning, monitor its effectiveness, and revise it when necessary
  • Monitor and report customer feedback and complaints related to product performance to relevant departments and actively participate in initiatives aimed at reducing customer complaints and internal/external quality costs
  • Monitor and assure fulfillment and compliance with Customer Specific Requirements
  • Review, revise, and create quality instructions and procedures when necessary to ensure product performance and life-cycle test requirements are met and to prevent recurrence of customer issues
  • Participate in continuous improvement activities and contribute to strengthening quality management systems and operational processes

Competencies & Requirements

  • Degree in Engineering, Quality Management, or a related technical field
  • 3–5 years of experience in a similar role within an industrial or manufacturing environment
  • Experience with Quality Management Systems and automotive core tools
  • Knowledge of APQP (Advanced Product Quality Planning)
  • Experience with SAP is considered an asset
  • Proficiency in MS Office tools
  • Fluent in English
  • Strong problem-solving mindset with a proactive and analytical approach
  • Self-motivated, hardworking, and eager to continuously develop skills

As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.

OPmobility

About OPmobility

OPmobility is a world leader in sustainable mobility and a technology partner to mobility players worldwide. Driven by innovation since its creation in 1946, the Group is today composed of five complementary business groups that enable it to offer its customers a wide range of solutions: intelligent exterior systems, complex modules, lighting systems, energy storage systems and battery and hydrogen electrification solutions. OPmobility also offers its customers an activity dedicated to the development of software, OPn'Soft.

SOME NUMBERS IN 2024

📍Economic revenue: €11.6bn (+2.8% vs. 2023)

📍Operating margin: €440m (+11.4% vs. 2023)

📍Sustainability :

🔹Improvement of energy efficiency by 22.0% in 2024 vs. 2019 (excluding Lighting)

🔹35 sites equipped with solar panels and wind turbine (+12 in 2024)

🔹OPmobility awarded an “A” rating by CDP for second year in a row

Industry
Automotive & Mobility
Company Size
5,001-10,000 employees
Headquarters
Unknown
Year Founded
1946
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