Job Description

Site Payment Specialist / Clinical Trial Payment Specialist / Investigator Payment Associate - Hybrid - multiple locations: Romania, Serbia and Croatia

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

We are looking for candidates based in the following countries: Romania, Serbia or Croatia As a Site Payment Specialist at ICON, you will facilitate site payments, ensuring compliance with regulations, and review the financial aspects of clinical trials.

What You Will Do:

You will take responsibility for site payments deliverables, applying your skills to ensure quality and efficiency.

Key responsibilities include:

• Manage and execute site payments in compliance with Clinical Trial Agreements and individual site staff agreements

• Manage and execute participant payments in line with regulatory requirements and sponsor’s policies

• Record payment transactions and updates accurately in relevant electronic systems

• Create Purchase Orders (POs) based on established contract values, in coordination with Budget & Contract Specialists and Trial Managers

• Set up new suppliers for new engaged sites staff participating in clinical trials

• Track and monitor payment status regularly, proactively identifying and resolving issues and reporting inaccuracies in reports as required

• Coordinate with Budget & Contract Specialists, Study Start-up Specialists, Trial Managers, and Legal and Finance Teams as required to facilitate the efficient execution of payment processes and resolution of payment related issues

Your Profile:

You will bring relevant pricing and investigator payments experience, along with the following qualifications and skills.

Required qualifications and experience:

• Bachelor's degree in finance, accounting, or related field.

• minimum 1 year of experience in payments

• Strong attention to detail and ability to work accurately in a fast-paced environment.

• Proficiency in Microsoft Excel and financial software (e.g., SAP, Oracle).

• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

#LI-DS1

#LI-Hybrid

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here

Are you a current ICON Employee? Please click here to apply