Job Description

Site Operations

Department: Logistics

Employment Type: Temporary

Location: Sumter, SC

Reporting To: Blake Hunt

Compensation: $20.00 / hour

What you'll be Doing

• Must multi-task effectively and be able to work in a fast-paced environment.
• Greet residents immediately with friendly and sincere hospitality. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide prompt and accurate information such as mealtimes and local attractions.
• Proficient computer skills to complete the guest registration process and confirm that pertinent and accurate information is entered into the property management system.
• Checks residents in/out using reservation software.
• Issues and inventories room keys
• Provide prompt, positive and clear communication to include guest messages and mail retrieval to ensure an excellent customer experience. Runs errands as needed for camp operations
• Keeps the property clean, safe and comfortable for all residents
• Maintains the office condition
• Logs, dispatches and coordinates facility repairs. Maintains a level of professionalism among staff and clientele

• Performs general labor, maintenance and repair work as assigned.
• Documents all maintenance and repair work in accordance with record keeping requirements.
• Work scope includes but is not limited to light electrical, plumbing, carpentry and general facilities maintenance.
• Perform housekeeping functions and maintain the professional appearance of the property, equipment and common areas.
• Maintains grounds appearance by completing tasks such as lawn maintenance, landscaping, painting, pressure washing, weed spraying, refuse collection etc.…
• Documents deficiencies and disturbances to Camp Manager and assist in resolutions
• Performs required property walks (rounds)
• Responds to calls promptly
• Other duties as assigned

What You Bring to the Table

• High School Diploma or equivalent
• Valid Driver’s License

• Strong organizational and problem-solving skills with impeccable multi-tasking abilities
• Exceptional interpersonal skills
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.
• Collect accurate information and resolve conflicts.
• Able to stand and move throughout office/buildings and continuously perform essential job functions.
• Establish and maintain effective working relationships with associates and customers.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
• Proficient Microsoft Office skills
• Occasionally lift and/or move up to 50 pounds
• Must be willing to work outside
• Ability to be flexible in schedule to meet operational needs. This may require working outside regularly scheduled hours or rotations.
• Ability to travel for extended periods of time on short notice.
• Motivated with the ability to work independently or as part of a team.

Why Cotton?

• Impactful Work: Play a key role in restoring communities and supporting clients during critical recovery periods.
• Collaborative Culture: Work alongside a team of dedicated professionals committed to excellence and innovation.
• Career Growth: Expand your skills in project management, business development, and operational leadership.
• Travel Opportunities: Experience diverse work environments with domestic and international travel opportunities.