Job Description

Lead, Grow, and Make an Impact as a Site Manager at Soapy Joe's

Are you a natural leader who thrives on developing people, driving results, and creating exceptional customer experiences? Soapy Joe's is seeking motivated, people-focused leaders to join our team as Site Managers for our South San Diego County locations.

This is more than a management role. It's an opportunity to build a rewarding leadership career with one of San Diego's fastest-growing companies. As a Site Manager, you'll lead high-performing teams, make business-critical decisions, leverage technology and data to drive performance, and create a culture where employees and members can thrive.

We are looking for individuals who are passionate about leadership, team development, operational excellence, and continuous growth. Successful Site Managers are confident decision-makers who can inspire others, analyze business performance, develop talent, and lead with integrity and accountability.

No car wash experience? No problem. Through our comprehensive Manager-in-Training program, we'll provide the tools, training, and support you need to succeed. We welcome candidates from a variety of backgrounds, including retail, hospitality, sales, customer service, operations, and other service-oriented industries.

As we continue expanding throughout San Diego County, we're actively hiring multiple leaders who are ready to grow with us and help shape the future of Soapy Joe's.

Why Soapy Joe's?

At Soapy Joe's, we're more than a car wash. We're a purpose-driven company committed to delivering exceptional service, protecting the environment, and making a positive impact in the communities we serve.

Our success starts with our people. We invest heavily in leadership development, career advancement, and creating a workplace where team members feel valued, supported, and empowered to succeed. We believe great leaders serve others first, foster strong teams, and create opportunities for people to grow.

If you're energized by leading people, developing talent, achieving ambitious goals, and being part of an award-winning culture, we'd love to meet you.

Responsibilities:

• Provide impactful leadership to enhance organizational performance.
• Engage team members to prioritize safety, enhance operations, and drive performance.
• Optimize profits by meeting forecasts and ensuring top-notch customer satisfaction.
• Mentor and guide a team of 11 to 15 customer service attendants and representatives.
• Collaborate with the Operations team to achieve corporate and facility goals, motivating all staff to meet objectives.
• Oversee hiring, staff development, scheduling, evaluations, discipline, and retention efforts.
• Ensure compliance with company policies, procedures, and regulations.
• Provide regular reports to the District Manager and SVP of Operations.
• Uphold Soapy Joe’s positive reputation with internal and external stakeholders.
• Manage all aspects of facility operations, including reporting and addressing maintenance issues promptly.

Benefits & Compensation:

• Competitive salary range: $80,000 - $90,000 annually, plus bonus potential
• 401k match
• Comprehensive medical, dental, and vision benefits with generous employer contribution
• Company-paid financial advisors, EAP counseling sessions, life insurance, AD&D, LTD
• Ongoing training and development opportunities, including quarterly classes and unique learning experiences
• Pay Grade system rewarding managers for competency development and KPI success.

Ready to join our team and drive success with Soapy Joe’s? Apply today and be part of our journey toward excellence!

Requirements

• High school diploma or equivalent state-issued certificate, coupled with a minimum 2 years of management/leadership experience with multiple direct reports.
• Preferred experience in retail or service industries, emphasizing team leadership and exceptional customer service.
• Proven ability to develop others, manage performance through coaching, and lead teams to success.
• Track record of driving KPIs and sales.
• Must possess the physical capability to perform all essential job functions with or without accommodation.
• Flexibility to work varied schedules, including nights and weekends.
• Familiarity with Microsoft Office suite and mobile applications.
• Strong communication, leadership, and organizational abilities.
• Exceptional attention to detail, problem-solving skills, and expertise in time management.
• Capacity to lead effectively without direct authority.
• Proficient decision-making skills, including data gathering, analysis, and timely execution.
• Demonstrated hands-on, pragmatic work style and leadership approach.