Job Description

The story of Toby's Estate began in 1997, in the grungy streets of Woolloomooloo, armed with Mum’s garage, a beat-up coffee roaster and passion on tap, we set out on a wild adventure of business and coffee discovery. Not concerned with the frills of it all, but just that we were consistently consistent in roasting the tastiest coffee we could and treating all the people in our world like family.

As our Site Manager, your role is to manage warehousing, logistics and site safety within our main warehouse in Alexandria. You’ll be responsible for all incoming and outgoing products, equipment and spare parts, as well as domestic and international logistics. You’ll also work closely with the packing team to communicate production requirements and ensure all employees, suppliers, contractors and visitors comply with our health and safety requirements.

By leading from the front, coaching and developing your team, and proactively addressing challenges, you’ll drive continuous improvement, improve productivity and efficiency, and play a key role in the overall success of our supply chain operations.

What you'll do:

• Oversee the day-to-day operations of the site, including maintenance planning, operating hours, employee rosters and task allocation.
• Implement and manage site inventory processes, including all inbound and outbound deliveries and work in progress.
• Ensure all picking and packing activities are completed accurately and on schedule each day.
• Develop and maintain procedures and systems to effectively manage workflow and improve operational efficiency.
• Complete stocktakes accurately and within required timeframes.
• Lead site safety, including inductions, maintaining SOPs, leading site safety meetings and attending H&S Committee meetings.
• Oversee site administration and financial processes, including processing credit notes and approving invoices within the designated approval limit, ensuring accuracy and appropriate review where required.

About you:

You’ll have a genuine passion for warehousing and a strong background in leading and developing teams. Prioritising workloads, driving operational efficiency and maintaining clear communication with both internal and external teams will come naturally to you. You’ll thrive in a fast-paced environment, balancing hands-on leadership with the effective oversight of day-to-day operations.

What you’ll bring:

• 10+ years’ experience in warehousing and logistics, with strong operational knowledge, ideally within FMCG and with experience in a wholesale environment.
• Proven experience leading, mentoring and developing high-performing teams, while fostering accountability and a results-driven culture.
• Strong process improvement and problem-solving skills, with a proven track record of identifying inefficiencies and implementing strategies to improve quality, productivity and cost control.
• Proficient in Microsoft Excel, with the ability to quickly learn and adapt to new systems and technology.
• Strong health and safety mindset, with a good understanding of workplace health and safety requirements and risk management.
• Current LF forklift licence with demonstrated high-reach forklift experience is required.

At Toby's, we’re more than just coffee - we’re a community. You’ll join a team that values collaboration, innovation, and quality. We offer a supportive work environment, opportunities for growth and ‘recharge leave’ - five additional days each year to allow you to rest, reset, and refuel. And of course, you’ll enjoy the perks of coffee on tap and beans to take home, keeping you connected to the craft we’re passionate about. Ready to be part of something special? Apply now and help us deliver our quality coffee - one cup at a time.

This is a full-time, permanent role based at our Alexandria, NSW site, working 38 hours per week (Monday–Friday).