Job Description

What you’ll be doing:

As an El Car Wash Site Manager, you will oversee the day-to-day operations of our car wash facility, ensuring exceptional customer service, operational efficiency, and adherence to company standards. You will be responsible for leading a team, maintaining equipment, achieving sales targets, and promoting a positive work environment.

A day in your life might include…

• Manage and supervise daily operations of the carwash site, including staff scheduling, training, and performance management.
• Ensure high standards of cleanliness and maintenance for all equipment, facilities, and grounds.
• Monitor and optimize operational workflows to maximize efficiency and minimize downtime.
• Optimize the throughput of vehicles on property to minimize customer wait times and maximize customer experience.
• Uphold customer service excellence by resolving customer inquiries, complaints, and feedback promptly and professionally.
• Implement sales strategies to achieve revenue targets and increase the customer base.
• Maintain inventory levels of carwash supplies and equipment; coordinate ordering and restocking as necessary.
• Enforce safety protocols and regulatory compliance to ensure a safe working environment for employees and customers.
• Prepare and analyze operational reports, financial statements, and performance metrics.
• Collaborate with senior management to develop and execute site-specific goals and initiatives.
• Mediate and resolve employee and customer conflicts, ensuring positive outcomes and maintaining a productive environment.

What you’ll bring to the team:

• Proven experience in a managerial or supervisory role, preferably in the carwash or automotive industry.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Ability to stand for extended periods and work outdoors in various weather conditions.
• Strong leadership skills with the ability to motivate and mentor a team.
• Excellent organizational and multitasking abilities.
• Customer-focused mindset with a commitment to delivering exceptional service.
• Strong communication and interpersonal skills.
• ·Knowledge of carwash equipment, maintenance practices, and safety regulations.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• High school diploma or equivalent; bachelor’s degree in business administration or related field preferred.

COMPETENCIES

Problem- Solving

Team Collaboration

Customer Centric Approach

Drives Results

Safety & Compliance

Job Knowledge & Technical Proficiency

Mechanical Skills

El Car Wash Benefits:

• FULL Comprehensive Benefits (Health, Dental, Vision, Ancillary)
• Vacation Days
• Sick and Mental Health Days
• 401K Retirement Savings Plan with a 4% Match! FREE Money!!
• Comprehensive On the Job Training and Career GROWTH
• FREE Car Washes!

A little bit about us:

Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida’s #1 express car wash and we’re just getting started.

At EL, we’re not just washing cars. We’re transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop.

At El Car Wash, our people drive our success. We’re passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we’re committed to making a difference- both on and off the road.

Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine!

El Car Wash is an Equal Opportunity Employer