Job Description

Securitas is seeking an experienced and results-driven Site Manager to oversee the day-to-day operations of a Security Operations Center (SOC), providing leadership, direction, and support to security personnel while ensuring the delivery of exceptional security services. The successful candidate will be responsible for managing personnel performance, maintaining security systems and access control processes, ensuring compliance with established procedures, and fostering strong relationships with clients, vendors, and key stakeholders. This role requires a proactive leader with strong organizational, communication, and problem-solving skills who is committed to operational excellence, service quality, and maintaining the highest standards of security.

KEY RESPONSIBILITIES:

• Oversee the day-to-day operation and management of Security Operations Center (SOC) staff.
• Deliver and maintain required security awareness levels and training related to all security systems.
• Evaluate the performance of security personnel and take corrective action where necessary.
• Oversee the programming of access cards, access changes, and related email requests.
• Provide monthly contractor access renewal lists to appropriate managers.
• Maintain access group configurations and provide access reports as required.
• Maintain national contact lists for local emergency contacts, access change approvers, and other designated security personnel.
• Administer settings and configurations for security systems in accordance with established procedures and client direction.
• Coordinate meetings between Security Operations Center personnel, vendors, and other stakeholders as required.
• Maintain established Security Operations Center procedures and report deficiencies or discrepancies to the appropriate client security representatives.
• Review and oversee all incident and technical reports to ensure accuracy and completeness.
• Manage invoice entries and validation for applicable vendors.
• Coordinate and oversee internal mail requirements.
• Perform other duties as assigned by the client or security management.

QUALIFICATIONS

• Bilingual would be an asset
• Minimum of 3 years of experience in security, with previous supervisory or management experience.
• Strong leadership, communication, and organizational skills.
• Previous experience working within a Security Operations Center (SOC), control center, command center, or similar security environment is considered an asset.
• Strong understanding of incident reporting, escalation procedures, emergency response, and security protocols.
• Experience managing employees, schedules, and client relationships.

WHAT WE OFFER

• $70K - $75K annually
• Full benefits package after 3 months.
• Pension plan.
• Paid sick days after 12 months.
• Free uniforms.
• Opportunities for advancement and professional development within Securitas Canada.

Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities and persons with disabilities. Accommodation is available for applicants with disabilities throughout the recruitment process.

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Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.