Office Site Manager
Ewa Beach, HI
Full-time
Company Description
Building and managing successful communities for more than 37 years, Associa is the worldwide leader in community management with over 10,000 employees operating more than 180 branch offices in the United States, Mexico, Canada, the United Arab Emirates and South Africa. Based in Dallas, Texas, our industry expertise, financial strength, and innovation meet the unique needs of clients across the world with customized services and solutions designed to help communities achieve their vision. To learn more about Associa and its charitable organization, Associa Cares, go to www.associaonline.com or www.associacares.com.
Job Description
This includes but not limited to overseeing contracted vendors, overseeing on site staff, conducting daily property inspections, light housekeeping of office space and community space. responding to resident phone calls and emails, and working within the association’s budget.
Communication/Interface: Fosters a team environment relationship with homeowners, residents, guests, the Board of Directors, Committee members, the staff of the various service vendors, municipal/emergency services agencies, etc. to ensure outstanding service results.
Community Relations
Maintain outstanding service standards that consistently address homeowner needs.
Communicate in a positive, cordial, business-like manner; in written or verbal form.
Able to work independently and without supervision.
Prepare and Attend Monthly Design Review Committee Meetings
Attend Quarterly Board Meetings. Typically from 5pm-7pm.
Administrative
Maintain day-to-day operations at association(s).
Telephone-Monitor: answer office telephone or cell phone; return voice messages within 24 hours.
Respond to email messages within 24 hours.
Miscellaneous Office Tasks-scan documents, filing, copying, etc.
Other tasks and projects as assigned by the Site Manager Supervisor.
Conduct physical inspections of the Community, monitor, and observe and report safety concerns to city and county,
Obtain proposals as needed and prepare bid comparison.
Manage contract schedule, ensure vendors are licensed and insured
Pay Range: $22-$25 depending on experience
Basic knowledge of a property/building function.
Able to perform minor repairs and use of power tools/equipment, etc.
Microsoft Office (Outlook, PowerPoint, Excel, and MS Word a must)
Comfortable with very broad parameters of responsibility and tasks.
Comfortable speaking, engaging and working with diverse groups.
Highly developed organizational and project management skills; outstandingly accurate attention to detail.
Outstanding interpersonal style, collaborative manner, composure and self-control.
Knowledge of Association documents and committee structure and function.
Strong, clear and concise written and verbal communication.
High level of integrity and confidentiality.
Self-motivated and ability to work with minimal supervision
Desire and ability to innovate.
Ability to sit, stand, bend, stoop, reach and walk throughout the day.
Ability to traverse and climb rough, uneven, varied terrain of the Common Area property.
Manual dexterity and vision sufficient to operate computer system for potentially long periods of time without experiencing abnormal hand, wrist or eye strain.
Hearing sufficient to understand conversations, both in person and on the telephone.
Ability to lift and carry up to 20 lbs.
Must be capable of safely operating a vehicle and possess an appropriately valid motor vehicle operator's license
With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 48 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
