Job Description

We are seeking an Office Service/Hospitality/Shipping & Receiving Site Manager to join our team at IST Management Services in Inglewood, CA! Ideal candidates will have relevant experience in customer relationship and people management, expert customer service, corporate hospitatlity service delivery and strong leadership abilities. We are committed to both excellence for our clients and upward mobility for our employees.

Benefits: Medical, Dental, Vision, STD, LTD, Life, 401K, Paid Time Off, and Bonus Incentives

Hourly Compensation: $26.00 - $28.00 per hour based on experience

Schedule: Monday-Friday, 9:00 AM – 6:00 PM.

About Us

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 25 years with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members in 2021. IST Management has also been included in the INC 5000 list!

Check out istmanagement.com for more info on us!

Responsibilities

Site Manager will manage an on-site team to support the office service, shipping & receiving, mail and hospitality operations in the corporate facility. Additional duties include:

• Office Services - Copier maintenance - Key-op duties, paper stocking, supply procurement, troubleshooting equipment issues
• Corporate Hospitality - Including ownership of environment presentation of conference room facilities
• Shipping & Receiving - Maintain accurate records of mail and packages, utilize available package tracking technology to ensure chain of custody and accountability
• Communication - Maintain timely and effective written and oral communications with internal and external customer
• Administrative Tasks - Complete as assigned
• Reporting - Provide daily/weekly/monthly volume reports in accordance with established policy
• Training - Support and coordinate staff training and floater training
• Floater Coverage - Coordinate PTO coverage with Ops Manager

Qualifications

Ideal candidates must have excellent, professional verbal and written communication skills as well as hands-on experience using Microsoft Office. Prior experience in a corporate or law firm setting is a huge plus! Other qualifications include:

• High school diploma or equivalent is required; authorization to work for any employer in the US is required
• Must have attention to detail and critically think through and resolve problems
• Must have customer service skills, and be able to maintain a consistent, high level of service
• Competency in multitasking
• Ability to lift up to 50lbs

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.