Are you a hands-on leader who thrives in a fast-paced, customer-focused environment? We're seeking a Site Manager to oversee daily operations, lead a small team, and ensure exceptional service delivery across print, mail, hospitality, and workplace support services.

In this role, you'll drive operational excellence, develop team talent, build strong client relationships, and continuously improve processes that enhance the customer experience.

• Lead and support a small team while managing day-to-day site operations.
• Ensure service excellence across print, mail, courier, hospitality, and related services.
• Build strong client relationships and serve as the primary point of contact.
• Drive operational efficiency, quality, and SLA performance.
• Coach, develop, and recognize team members to foster engagement and growth.
• Manage staffing, workflow priorities, and production demands.
• Create reports, business reviews, and presentations that demonstrate value to clients.
• Identify process improvements and help implement solutions that enhance service delivery.

• High School Diploma or GED required.
• 3–5 years of experience in a customer-facing, business, or technical environment.
• 2+ years of leadership or supervisory experience preferred.
• Strong communication, problem-solving, and customer service skills.
• Comfortable presenting to groups and working with business technology.
• Proficiency in Microsoft Office 365.

• Lead a dynamic operation with a direct impact on customer success.
• Grow your leadership skills while developing and mentoring a team.
• Work in a collaborative environment that values innovation, service, and professional growth.
• Opportunity to make meaningful improvements that drive business results.