To manage the resident site team to consistently and successfully deliver contractual KPI’s on time and within budget. To mentor, guide, monitor and develop the team in a way that promotes Dematic values and behaviours whilst supporting the requirements and activities of our customers to deliver in full, on time, every time.
Recognise the customers values and what is critical to quality in order for the customer to succeed and provide an environment and framework of service excellence in which these targets can be achieved.
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”
Principal Accountabilities
To Manage the site team in day-to-day activities.
To lead from the front and manage customer expectations
To maintain, repair and support the equipment detailed within the agreed Dematic scope of contract on the Customers site.
Primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times.
Undertake AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals
To undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices
Diagnosis of Mechanical faults and subsequent repairs
Compliance with Health & Safety legislation at all times
Ensure quality of output at all times
To accurately record all work undertaken
Involvement in continuous improvement and enhancement opportunities
Represent the company in a professional manner at all times and maintain customer relations
Adherence to the Quality processes and procedures as set out by the company
Fully interact with the customer in day to day activities
To fully embrace and ensure delivery of key staff processes:
Team and individual attendance
Staff discipline
Staff development identified through Staff Dialogue (appraisal)
Monitor and steer third party support contracts to ensure delivery of key service KPI’s
Be a path of escalation and control during breakdown situations.
Knowledge and qualifications
HNC/HND in Electrical / Mechanical Engineering (desirable)
IOSH managing safely/NEBOSH (desirable)
Experience in previously managing a team (essential)
Recognised Engineering Apprenticeship
A working understanding of Mechanical, Electrical & Electronic technical manuals & drawings
Understanding of control systems and problem solving techniques
Previous experience of working with various conveyor systems/automation environment
Excellent level of PC literacy
Outstanding communication skills
Understanding of preventive maintenance (PPM) principles and adept in using CMMS software
Working knowledge of FEM and BS standards governing the automated warehouse industry
Have a continuous improvement mentality
Are looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of supply chain solutions is our home. KION is shaping world trade – globally, regionally, locally. We ensure that supply chains reach their full potential: fast, efficient, smart, sustainable and reliable.
Our 42,000 employees make a real difference, helping us to become who we are today: The Supply Chain Solutions Company. Our people’s passion is innovating, automating, and orchestrating solutions for our customers’ supply chains.
Would you like to be part of our international team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry.
With us, you benefit from numerous development opportunities in a global group, including the possibility of working at one of our locations abroad on a temporary basis. Regardless of which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape how we act and how we work with colleagues, managers, customers, suppliers, and applicants both at home and abroad.
KION is the architect of global, regional and local supply chains. Our brands are well established:
Dematic is the global leader in intelligent supply chain and automation solutions. The Linde Material Handling and STILL brands serve the premium and higher value segments of the industrial truck market. Baoli focuses on industrial trucks in the lower value and economy segments.
As a provider of comprehensive supply chain solutions with a worldwide service network, KION has a global presence and a regional focus on the needs of its customers. KION brands keep the world moving.
You can access our Legal Notice via the link https://www.kiongroup.com/en/Service/Legal-Notice/ and our Privacy Statement here: https://www.kiongroup.com/en/Service/Privacy-Statement/
