Job Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

• An excellent retirement savings plan with a high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity  

This is a highly visible and strategic leadership role for an experienced IT professional to serve as the Site IT Manager, acting as the single point of accountability for all IT services and infrastructure operations across Abbott Park and aligned Illinois sites. In this role, you will bridge business and technology, ensuring that IT strategy, services, and solutions are tightly aligned to business priorities and deliver measurable value.

You will lead end-to-end IT service delivery at the site, overseeing both infrastructure (including End User Compute and smart hands support) and application enablement in close partnership with global BTS teams. This position offers the opportunity to shape and influence the local IT portfolio, drive digital workplace transformation, and ensure operational excellence through strong vendor management, governance, and compliance practices.

As a trusted advisor to business leaders, you will play a critical role in defining IT strategy at the site, enabling business growth through innovative technology solutions, and ensuring regulatory, quality, and cybersecurity standards are consistently met. This role is ideal for a collaborative, results-driven leader who thrives in complex environments and is passionate about delivering high-quality IT services while developing high-performing teams.

What You’ll Work On

• Serve as the primary IT leader and single point of contact for all IT-related matters at the site

• Oversee day-to-day IT operations, including End User Compute, smart hands support, and infrastructure services

• Manage and coordinate delivery of IT solutions (infrastructure and applications) in partnership with BTS products and services

• Act as the bridge between business and IT, gathering requirements and translating them into scalable, high-quality solutions

• Lead and support business projects with IT involvement, ensuring alignment to timelines, scope, and enterprise standards

• Build and maintain strong relationships with business leaders, stakeholders, and IT partners across all levels

• Manage the site IT portfolio, including application inventory, demand intake, and alignment to global IT strategy

• Drive service excellence by monitoring performance, leading service reviews, and ensuring SLA adherence

• Act as the escalation point for critical IT incidents and ensure timely resolution of issues impacting operations

• Lead and coordinate IT project delivery activities, remove obstacles and ensure successful outcomes

• Oversee managed service providers and vendors, ensuring strong performance, accountability, and compliance

• Ensure full alignment with corporate IT policies, quality standards, and regulatory requirements

• Lead audit readiness and act as the primary contact for IT audits, including remediation planning and execution

• Enforce cybersecurity policies, ensure protection of sensitive data (including PII), and support compliance with relevant regulations such as PCI-DSS

• Collaborate with legal, compliance and global IT teams to address emerging regulatory and security requirements

• Manage all IT-related communication at the site and ensure transparency across business and IT stakeholders

• Support internal and external customers with reliable, high-quality IT services and solutions

• Lead, coach, and develop IT staff while fostering a positive, high-performance work environment

• Drive alignment with global IT strategy, governance, and service delivery models (Plan/Build/Run)

• Ensure stable, secure, and compliant operation of the site’s computing environment, including servers, devices, and applications

Minimum Requirements & Qualifications:

• Bachelor’s Degree or equivalent experience.

Minimum Qualifications:

• Overall, 8 + years IT experience.

• Minimum 5+ years of IT operations, infrastructure, or service delivery experience

• At least 2+ years in a leadership or management role with direct team or vendor oversight

• Strong people leadership skills with the ability to influence across all levels of the organization

• Solid understanding of modern IT environments (devices, networks, ERP systems, security, and infrastructure).

• Deep knowledge of IT infrastructure, end user computing, and enterprise environments

• Proven track record of delivering IT services in complex, multi-site or enterprise environments

• Experience in managing IT portfolios, projects, and business-facing technology solutions

• Strong background in vendor management and managed delivery models

• Exceptional ability to coordinate across multiple IT teams, vendors, and stakeholders

• Experience with IT controls, audits, and regulatory compliance environments

• Ability to understand business strategies and translate them into aligned IT solutions and portfolios

Preferred Qualifications:

• Leadership & Collaboration: Strong people leadership skills with the ability to influence across all levels of the organization

• Communication: Excellent verbal and written communication skills, with the ability to engage both technical and non-technical audiences

• Problem Solving: Strong analytical skills with the ability to troubleshoot and resolve complex IT issues

• Integrity & Accountability: Strong commitment to delivering results, meeting expectations, and maintaining high ethical standards

Misc: This is an onsite role at Abbott location in IL This is not a remote role/opportunity.

Apply Now

• Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

• Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

• Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

The base pay for this position is

$99,300.00 – $198,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

IT Business Relationship Management

DIVISION:

BTS Business Technology Services

LOCATION:

United States > Abbott Park : AP14/A/B

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 20 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf