Essential Responsibilities
Lead site strategy, operations, and financial performance:Translate enterprise priorities, client commitments, and contractual requirements into executable plans, milestones, performance targets, and accountable workstreams. Own the site-level P&L, budgeting, forecasting, resource allocation, variance management, and corrective actions needed to achieve financial and operational goals.
Drive end-to-end revenue cycle and technology-enabled performance:Oversee front-end, mid-cycle, and back-end revenue cycle operations; establish and interpret KPIs; quantify and prioritize business cases; and use data, technology, and continuous improvement to deliver measurable client value, return on investment, and sustainable results.
Serve as the senior client partner and delivery leader:Build trusted executive relationships, act as the primary escalation point, and communicate results, risks, progress, and recovery plans with transparency. Coordinate internal functions, technology teams, vendors, and consulting partners to meet commitments, resolve issues, strengthen satisfaction, and protect client reference ability.
Build organizational capability and lead change:Recruit, develop, coach, and retainhigh-performing consulting and operational teams; clarify priorities and accountability; remove barriers; and lead communication, training, stakeholder readiness, and adoption of new tools, workflows, and best practices.
Minimum Qualifications
Minimum of 12 years of relevant experience, including at least 8 years in a management or senior leadership role.
Broad, end-to-end healthcare revenue cycle experience across front-end, mid-cycle, and back-end results, with the ability to assess dependencies, performance drivers, and business impact.
Demonstrated accountability for a P&L, budget, financial forecast, or comparable business performance portfolio.
Proven success as a senior client-facing leader who can influence executives, manage escalations, and translate strategy and contractual commitments into delivered results.
Education Level
Bachelor's - Equivalent experience will be considered in lieu of a degree
Advanced degree (MBA, MHA) preferred
Licenses and Certifications
Physical Demands
Work Environment
For this US-based position, the base pay range is $220,000.00 - $311,256.23 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 30.00%
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
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To learn more, visit: R1RCM.com
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R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.
