Key Responsibilities: 1. Pre-Mobilization Briefing: · Conduct comprehensive briefings for workers prior to deployment, covering critical topics such as Personal Protective Equipment (PPE), required tools, detailed job descriptions, reporting times, attendance tracking protocols, and document verification procedures. · Ensure that all workers arrive on deployment day with the mandated PPE, tools, gate passes, and relevant documentation, achieving a goal of 100% attendance. · Communicate new project requirements clearly to ensure all workers are informed and prepared. 2. Deployment Coordination: · Collaborate closely with site in-charges and workers to facilitate a seamless deployment process, ensuring an efficient handover of responsibilities. · Oversee essential pre-employment processes such as trade tests, Health, Safety, and Environment (HSE) inductions, and medical screenings, enabling workers to commence their duties without any hindrance. · Provide attendance reports and feedback to the operations team for ongoing tracking and necessary updates. 3. Attendance and Invoice Management: · Collect and verify timesheets and attendance records for deployed workers monthly to support the preparation of client invoices. 4. Grievance Redressal: · Address and resolve worker grievances that may arise regarding attendance discrepancies, project amenities, working conditions, and management-related complaints. · Professionally manage client grievances related to worker productivity, adherence to legal requirements, compliance with PPE standards, and provision of necessary tools. 5. Project Updates and Risk Mitigation: · Gather and relay updates on project progress to the operations team, addressing issues related to client credibility, payment concerns, and legal matters. · Collaborate in developing strategies aimed at mitigating identified risks associated with clients’ project. 6. Sales Opportunities: · Recognize and communicate potential upselling and cross-selling opportunities to the operations and sales teams within existing projects. 7. Emergency Support: · Provide immediate assistance to workers and clients during medical emergencies occurring within duty hours. 8. Gate Pass Coordination: · Oversee the application and renewal processes for gate passes as required by the operations team, ensuring compliance and timely processing. 9. Amenities Oversight: · Ensure that all workers have access to essential amenities in project site, including rest areas, washrooms, safety and security provisions, drinking water, dining facilities, transportation, and first aid services. 10. Financial Support: · Collaborate with finance and operations teams to facilitate the submission of invoices and follow up on outstanding payments as necessary. 11. Candidate Sourcing: · Assist operations and administrative teams in sourcing candidates from local markets or vendors, ensuring a reliable pipeline of qualified personnel. · Support operations team in renewal of gate passes and the collection of necessary documentation from locally sourced candidates. 13. Reporting: Compile and submit daily activity reports to the supervisor, documenting key activities, progress, and any issues encountered.
SwanGlobal values relationships. We understand that humans organising themselves for goals larger than themselves is at the heart of the progress of civilization. For this end, we are here to facilitate organisations and individuals coming together.
We do this by taking out the mundane admin-intensive work that comes with human-resource management. This allows our clients to focus on strategic initiatives, and let’s our candidates focus on honing their skills.
Servicing global clients in the world's largest sectors. Headquartered out of the prime district of Doha, we are one of Qatar’s fastest growing staffing & recruitment companies. Since 2014, we have equipped over 240 companies with over a 250,000 staff, clocking over 24 million person-hours of work. The SwanGlobal team ensures staff onboarding of suitable candidates within 04-06 weeks.
We have a large roster of blue, grey and white collared workers specialised work, ranging from engineering-led heavy industries to soft skills interaction-based verticals across the country.
We are proud to say that almost every construction company in Qatar has Swan staff building their business. As we grow roots in a wider business ecosystem we have staffers, on our payroll, in Oil & Gas, Retail, Hospitality, Event Staffing and many more.
The Swan Global team ensures staff onboarding of suitable candidates within 04-06 weeks.
We have a large roster of blue, grey and white collared workers specialised work, ranging from engineering-led heavy industries to soft skills interaction-based verticals across the country.
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