Job Description

The Site Care Partner I role is a key Pfizer point of contact for investigative sites throughout a study life cycle.

Accountable for:

• Site start-up activities through site activation
• Building and retaining investigator site relationships and providing support from site recommendation through the lifecycle of studies
• Site-level recruitment and accountable for safeguarding the quality and patient safety at the investigator site.
• Contributing to country and site selection activities by proactively collaborating with key stakeholders and providing local intelligence to country outreach surveys, investigator strategies and Pfizer pipeline opportunities under supervision.
• Ensuring that sites receive necessary support and engagement, that issues are resolved, and Pfizer’s reputation is upheld throughout study lifecycle.
• Coordinating with other roles and functions that will interface with study sites (eg. CRA, Investigator Contracts Lead, Site Activation Partner, Country Operations, Clinician, etc.) thereby, optimizing communications and enhancing overall visibility into and confidence of quality of site level activities.
• Site quality utilizing and interpreting data from analytic tools, in conjunction with country intelligence and IRMS to proactively identify risks to quality and compliance and to develop and implement mitigation plans to address these risks.
• Site start-up and activation
• Deploying site strategies by qualifying and activating assigned sites
• Supporting processes to optimize country & site selection activities including review and assessment of the draft potential site list & provide PTA output for site selection.
• Maintaining a knowledge of assigned protocols
• Conducting study start up activities at the site level including but not limited to PTA, coordination of site activation checklist items, ICD finalization, SIV (as applicable), including management of issues that may compromise time to site activation.
• Ensuring all the site initiation activity including training per site activation checklist, collect and / complete necessary documentation/ systems needed for site activation.
• Supporting country specific ICD review and deployment at Site Activation
• Ensuring follow up activities' completion post PTA and SIV to ensure site readiness for FSFV
• Partnering with CRA/site monitor to ensure site monitoring readiness in anticipation of first subject first visit
• Relationship building and operational quality of the site
• Establishing and maintaining relationships with Site Organizations and Strategic Partners
• Providing study support on escalated site issues related to study delivery by coordinating communications and resolution efforts. (e.g. vendor, site contracts and payment issues etc.)
• Ensuring the strategy/approach for IP and ancillary supplies for sites and country requirement throughout the lifecycle of the study
• Effective site recruitment planning and delivery, consistent with global and/or country plan and local targets
• Supporting the CRA/site monitor to develop positive Investigator relationships throughout the life of the study and escalate any training or compliance concerns with Study Management.

Requirements and Experience:

• Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience (estimate at least 5 years’ experience)
• Proficiency in local language preferred. English is required Experience
• Demonstrated experience in site management with prior experience as a site monitor/CRA
• Demonstrated experience in start up activities through to site activation
• Demonstrated experience in conduct and close out activities
• Demonstrated knowledge of quality and regulatory
• Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements
• Must demonstrate good computer skills and be able to embrace new technologies
• Good communication, presentation, and interpersonal skills
• Ability to manage required travel (in the United States)
• Demonstrated networking and relationship building skill
• Demonstrated ability to manage cross functional relationships
• Ability to communicate effectively and appropriately with internal & external stakeholders
• Ability to adapt to changing technologies and processes

Work Location Assignment: Remote

The annual base salary for this position ranges from $99,200.00 to $165,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Medical