Job Description

Site Business Owner, Americas Operations, ERP, QMS & PLM Transformation

Location

Ciudad Juarez, Mexico / Noblesville, Indiana, US with extensive global travel

Reports to

Global Operations Program Director, ERP, QMS & PLM Transformation; functional anchoring to VP Americas Operations

Business area

Procurement / Supply Chain / Manufacturing / Quality / Site Operations / Other

Interfaces

Program Director, Global Process Owners and Leads, Local Responsibles, functional and site leadership, IT, Finance, R&D, Quality, and implementation partners

Scale and technology

Global process across relevant countries, entities, sites, and sales organizations; Infor M3 and connected CRM, distribution, finance, reporting, and data solutions

Position Summary

The Site Business Owner (Site BO) is the business leader accountable for delivering Project EQUIP transformation outcomes within the manufacturing site while serving as the primary link between the global program and local operations. The role ensures successful adoption and implementation of global business processes, systems, and ways of working, while maintaining alignment with global standards, governance principles, and project objectives.

Working closely with the Global Operations Program Director, COO, accountable VPs, Global Process Owners, IT, Quality, Finance, and site leadership, the Site BO translates strategic intent into local execution by driving business requirements, organizational readiness, stakeholder alignment, adoption, decision-making, and value realization. Acting as the voice of the site within the global program and the voice of the program within the site, the Site BO ensures that global solutions are implemented successfully and deliver the intended business outcomes.

The role defines the future operating model, challenges fragmented and manual ways of working, and ensures that ERP, QMS, and PLM capabilities enable business transformation rather than replicating current practices. Global standardization is balanced with justified local, regulatory, quality, and business-continuity requirements.

Business Owner role in Americas requires a global mindset, global solutions, global implementation and global governance while ensures that the Equip roll out in Americas will follow all end-to-end global project targets by proactively addressing any roadblocks in Americas roll out as early as possible. As part of the Malaysia first site implementation planning, travel to Malaysia required.

Core Responsibilities

Governance & Strategy

• Act as the business leader and primary site representative for Project EQUIP, accountable for transformation outcomes, deployment priorities, benefit realization, and alignment with global program objectives, standards, governance, and Ambu's strategic roadmap.
• Represent the site in program governance, drive timely decisions within the agreed mandate, manage key risks and dependencies, resolve cross-functional trade-offs, and escalate material scope, timeline, compliance, resource or business continuity issues.

Process Optimization & Value

• Confirm the as-is baseline and define future-state requirements, roles, controls, and ways of working. Simplify, harmonize, and automate processes while removing unnecessary local variation, manual work, and fragmented tools.
• Prioritize improvement opportunities and own benefit realization with Finance and the relevant process owners, ensuring that value hypotheses, KPIs, and accountabilities are clear.

Business Transformation & Adoption

• Mobilize Global Process Leads, Local Responsibles, and subject matter experts; secure functional capacity, clarify decision rights, remove delivery barriers, and ensure business representatives are empowered.
• Sponsor stakeholder engagement, communications, organization and role impacts, training, deployment readiness, cutover, stabilization, and transition into sustainable business ownership.

Compliance, Data & Readiness

• Partner with Quality, Regulatory, IT, and business stakeholders to ensure that processes, controls, data, and systems meet applicable quality, validation, regulatory, information security, and continuity requirements.
• Own business rules, data-quality expectations, acceptance criteria, and functional readiness recommendations. Ensure critical scenarios are covered in design, testing, deployment, and post-go-live monitoring.

Key Deliverables

• Mobilization: Confirm business-area priorities, stakeholders, decision mandate, governance, and resource plan.
• Plan and design: Approve the baseline, pain points, global design principles, future roles, requirements, controls, and prioritized value opportunities.
• Build and test: Provide empowered experts, approve key business rules and design decisions, and ensure adequate coverage of critical scenarios and acceptance criteria.
• Deploy: Approve functional readiness, cutover, continuity, communications, training, and adoption activities, including relevant local constraints.
• Stabilize and realize: Own adoption, process performance, control effectiveness, KPI and benefit tracking, and handover to permanent process ownership.

Required Experience & Capabilities

• Leadership experience in Americas Operations, with strong knowledge of global operations and end-to-end process interdependencies.
• Demonstrated delivery of major business transformation, enterprise application implementation, or comparable cross-functional change. ERP, QMS, PLM (Infor M3, or Dassault Systèmes experience is advantageous)
• Experience in manufacturing, quality, procurement, supply chain, or site operations within a highly regulated environment such as medical devices, life sciences, or pharmaceuticals.
• Proven ability to translate strategy into scalable processes, roles, data, controls, and measurable outcomes while balancing speed with patient safety, product quality, compliance, and continuity.
• Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain, Business Administration, Information Systems, related discipline or equivalent professional experience.

Leadership Qualities

Strong executive presence, judgment, communication, and stakeholder-management skills. Able to bridge business and technology, influence senior leadership, create clarity across functions and sites, challenge established practices constructively, and work effectively in a complex global matrix. Flexibility to travel internationally during design, pilot, deployment, and stabilization phases.

What We Offer

Ambu offers an international, collaborative workplace where individual contributions matter. The role provides an opportunity to shape a major global transformation while benefiting from professional development, employee benefits, and challenging work supporting Ambu’s ambitious growth.